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FAQs

No Tour resident moves out, how do I reuse the credential?

Resolution: No-Tour Resident Moves-Out – RecommendationsWhen a resident moves-out, the property administrate should follow these steps to take control of the returned credential, properly manage ENGAGE™ proper...:

Does Allegion have NSN numbers for product offerings?

Resolution: Allegion has not registered its products under the DOD NSN system in the past. This program was designed to make it simpler for the DOD to procure commodities and Allegion doesn’t sell ...:

Does the Falcon 20 series device have a GBK option?

Resolution: The Falcon 20 series does not offer a glass bead kit (GBK).:

How much can 1690 vertical rods be shortened ?

Resolution: The 1690 top rod for a 7'0" opening (427010017) can be shortened by 5"The 1680 top rod for an 8'0" opening (4270100018) can be shortened by 13":

Can Panic bars be order less lubrication?

Resolution: Allegion will not ship panic hardware without lubrication.:

Will E7500 be fail safe (FS) or fail secure (FSE) if not specified when ordering?

Resolution: The E7500 will ship Fail Secure FSE if no function is specified when ordering. :

What size coordinator do I need ?

Resolution: A door coordinator needs to be the full size of the active leaf and must overlap the inactive leaf by 6" minimumIt is preferred for a coordinator to overlap the inactive leaf by at least half of th...:

Is the Falcon 25V exit device handed?

Resolution: The device is handed but field reversible as shown here in step 11 of the installation instructions.:

Are the LM9200 locks available with RX or LX option?

Resolution: The design of the LM9200 lock cases do not allow for the LX or RX features. :

What do the letters in my screw part number mean?

Resolution: Head style:F = FlatP= PanO = OvalU = UndercutPH = PhillipsCS = Combination screwWS = Wood screwMS = Machine screwSMS = Sheet metal screwTEK = Tek ScrewTOR = Torx screwSEC = Security screwHEX = Hex ...: