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FAQs

What replaced the D891BK deadbolt from Falcon?

Resolution: There is no current option to replace the D89BK. This was a deadbolt with a 2" handicap thumb-turn inside and a blank occupancy indicator on the outside.:

Is the Falcon H2101 available with a full size interchangeable core?

Resolution: The H2101 is not available with a full size interchangeable core from Schlage. :

Can the LM9300 be used on a pair of doors with a mullion?

Resolution: For both Tornado and Hurricane applications, LM/LMV9300-series multi-point locks have not been certified for use on a pair of doors with mullions. :

Can a 6300 be used on a mullion?

Resolution: The 6300 electric strike can be used on both side of a panic rated electrified steel mullion ordered without normal strike prep (ex. 4854 Blank).The 6300 electric stri...:

What card readers work with the CTE?

Resolution: Because of the secure features, CTE only operates with a Schlage MT11-485 or MT15-485 wall reader.The CTE is only sold as a KIT which includes the choice of MT11-485, narrow mullion, or MT15-485, s...:

CTE reader TEST

Resolution: The reader must be connected to the RS-485, NOT to the weigand. To test and confirm the operations of the CTE and RS-485 reader, try the following steps. CTE to MT-485 reader connection i...:

CTE Power

Resolution: The CTE can be powered with POE, POE+, +12 volt DC line input or +24 volt DC line input The CTE has power indicator LEDs that show which power is being applied. The CTE will consume 200 ...:

How to factory reset a CTE?

Resolution: The CTE has mode indicator LEDs that show what mode the CTE is in, FDR mode, Construction Mode, or Commissioned mode. To FDR the CTE, remove the cover 1) Push and hold down the CTE...:

Can the Ives Viewer Extensions be used on Fire Rated viewers?

Resolution: Yes, the Viewer Extensions (840313 for 698 viewer and 840314 for 696, 700, and 701 viewers) can be used on the Fire Rated versions of these viewers (U698, U696, U700, U701).:

Can the CTE fit inside the power supply box?

Resolution: Installing the CTE inside a metal box, or power supply box, cannot be recommend.The CTE Wi-Fi feature will not work when CTE is inside a metal box. There will be no nightly updates.The CTE Bluetoot...: