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FAQs

Resolution: Yes, the door cords are UL listed, documentation is being updated. UL listed for fire rating. Certification: UL 10 C:

What inputs are available for the CTE?

Resolution: Here is a list of the available inputs on the CTE: Request to Enter Request to Exit Door Position Remote Release Tamper. :

How is a hard reset done on the BM170

Resolution: Bluebird-Pidion BM-170 Hard Reset Procedure…. To Hard Reset the BM170: 1. Press and hold the black circular “OK” button on the front of the unit. ...:

Are the Locknetics Mag Locks WMG600 and 1200 water resistant?

Resolution: Yes, they are water resistant- UL 1034 rated for indoor and outdoor use:

Installation instructions for the WMG600 and 1200 series mag locks

Resolution: Please see attached:

Is “motor cable kit” (part no. 040192) this the same item as the “Blocking Device Cable”?

Resolution: Part# 040192-00, when ordering separately, is the same as the Chexit motor cable kit and the blocking device cable referenced in the Chexit installation instruction.:

How to oder dogging kit for Von Durpin 5000 panic bar?

Resolution: Please contact Cal-Royal for information on their Cal-Royal 5000EO / F5000EO Rim Push Bar Exit Panic Device. Von Duprin does not have a 5000 series device.:

How to order a replacement top latch assembly for a Monarch exit 18 V ?

Resolution: Order 650389-00 for the 18 V device. :

I need to replace a 24R that did not have deadlatching. What do I order?

Resolution: 24 R new center case #650234-00 and new cover #650249 (specify finish). :

Can you use ligature resistant trim on LM9200 series?

Resolution: The LM9200 has not been tested with any ligature resistant trimThe LM9200 cannot be order or used with HSLR, SL1 or SK1 trim. This is due to the fact the latches can create ligature points.&nb...: