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FAQs

What tool is needed to remove security screws on the 625 pushbutton?

Resolution: The 625 pushbutton will come with two screw options for the front plate. Standard flat blade screws or the security screws which are a spanner screw. &nbs...:

Are the door cords fire rated?

Resolution: Yes, the door cords are UL listed, documentation is being updated. UL listed for fire rating. Certification: UL 10 C:

What inputs are available for the CTE?

Resolution: Here is a list of the available inputs on the CTE: Request to Enter Request to Exit Door Position Remote Release Tamper. :

How is a hard reset done on the BM170

Resolution: Bluebird-Pidion BM-170 Hard Reset Procedure…. To Hard Reset the BM170: 1. Press and hold the black circular “OK” button on the front of the unit. ...:

Are the Locknetics Mag Locks WMG600 and 1200 water resistant?

Resolution: Yes, they are water resistant- UL 1034 rated for indoor and outdoor use:

Installation instructions for the WMG600 and 1200 series mag locks

Resolution: Please see attached:

Is “motor cable kit” (part no. 040192) this the same item as the “Blocking Device Cable”?

Resolution: Part# 040192-00, when ordering separately, is the same as the Chexit motor cable kit and the blocking device cable referenced in the Chexit installation instruction.:

How to oder dogging kit for Von Durpin 5000 panic bar?

Resolution: Please contact Cal-Royal for information on their Cal-Royal 5000EO / F5000EO Rim Push Bar Exit Panic Device. Von Duprin does not have a 5000 series device.:

How to order a replacement top latch assembly for a Monarch exit 18 V ?

Resolution: Order 650389-00 for the 18 V device. :

I need to replace a 24R that did not have deadlatching. What do I order?

Resolution: 24 R new center case #650234-00 and new cover #650249 (specify finish). :