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FAQs

Resolution: The SL1 and SK1 trim is not handed.:

What is the height, width and projection of the Schlage CS210 & Falcon H2100 inside escutcheon?

Resolution: The center line of the lever to the top of the CS210/H2-series escutcheon trim is 8.5". The center line of the lever to the bottom of the CS210/H2-series escutcheon trim is 1.6" :

What does the 3H mean on a Falcon B or Falcon H lock?

Resolution: The 3H stamped into the face plate of the Falcon B and Falcon H lock means 3-hour fire rated. :

What are the operational differences between the Falcon MA301 and MA311?

Resolution: Falcon MA311 is a single egress action (Immediate Egress) to exit the room when the dead bolt is thrown. Latch bolt operated by knobs/levers. Dead bolt operated by turn from inside ...:

CL12 Invisible latch is stuck in closed position, how can it be released?

Resolution: There is no easy way of releasing a stuck latch. Beware that damage to door and or lock may be needed to free up door. It is VERY important to follow the installation instructions and e...:

What is the clearance behind a Von Duprin 990DT/NL/TP pull grip?

Resolution: The clearance is 1 1/2 inches.:

Can the 25-V be ordered via engineering specials to be cut down to 28"?

Resolution: Engineering specials will not process an order for a shorter device. Technical support has guidance on how to cut the device down, including cutting off or into the dogging mechanism, r...:

Would a 997 cover cover plate kit cover the holes in a fire rated door when a 9927-F is changed to a 99-F rim device with mullion?

Resolution: New doors will be needed. :

Once a chexit goes into alarm, can it be reset with a card read as well as a key turn?

Resolution: Yes. See the Chexit instruction links below or contact Allegion technical support for assistance with using a card reader (or other access control system) with Chexit. https:/...:

Can the older style 992 and 994 trim be used with the new -2/-2si double cylinder system?

Resolution: As of this 2024 writing, the latest revision of the -2/-2si double cylinder will work only with the 996 and 994 trim models. It will not work with the old 992 trim. :