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FAQs

Can a 9947WDC-F LBR device use the 283 strike for wood frames?

Resolution: A 9847WDC-F LBR or 9947WDC-F LBR device must use the 338 strike to maintain its fire rating. Using a 283 Strike in a wood frame would void the Fire Exit Hardware UL label of the 98/9947WDC-F LBR ...:

Will the PS873-2 power supply still operate the Von Duprin QEL exit device?

Resolution: Yes. Given this power supply was discontinued around 2010, verify the output voltage still measures near 24VDC.If the power supply is not operating as expected, please contac...:

Do Schlage SFIC cores have to be factory master keyed?

Resolution: Schlage SFIC cores are required to be factory masterkeyed or sold less all pins and springs.:

Can Schlage 80-037 SFIC be ordered keyed alike (KA), keyed diffent (KD), 0 bit, or 1 bit?

Resolution: Schlage SFIC cores cannot be ordered keyed alike (KA), keyed different (KD), 0-bitted, or 1-bitted. Schlage SFIC cores must be ordered master keyed.:

When installing a Schlage FSIC in a Falcon T lock what is the orientation of the tailpiece?

Resolution: The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. The tailpiece orientation for the Schlage FSIC is horizontal (perpendicular to keyway) when use...:

Can escutcheon trim be added to an MA lock originally ordered with rose trim?

Resolution: You must replace the complete lever and escutcheon trim as the mounting plates and bushing are different between rose and escutcheon.:

Did the dimensions on the mounting posts on a 20 year old 22 series device change from what we offer today?

Resolution: No. The mounting posts of a 22 have never changed. :

Will the RX switch from a Von Duprin 99 series work with a Falcon 25 series?

Resolution: The RX switches from Von Duprin (050251) will not work with Falcon exit devices(650359) and vise versa. :

Can the 237L be ordered for a 10' tall door?

Resolution: This can only be done as an engineering specials.See the front of the Von Duprin price book for information on engineering specials.:

Are the 996L escutcheons sold seperately?

Resolution: No, they have to be ordered with a complete trim. :