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FAQs

Can the DPS switch for the L lock be added in the field?

Resolution: The DPS switch for the L lock is not available as a separate component and must be order with the lock case.:

Can I add a an automatic door bottom (ADB) if the door is mortised and the door edges are fully intact?

Resolution: Yes. If the door is fully mortised, then a hole can be drilled in the edge of the door for the plunger and nut to be exposed.The brass plunger nut can be threaded out by hand for ...:

How do I identify non-removable pin (nrp) on my hinge?

Resolution: The NRP option will be identified by a small hole with a set screw on the side of the knuckle.The screw will be hidden when the door is closed. If there is no hole with a set screw, then...:

Will the current style of 88 series "clip-together" lever arm axle kit work on an older 88 series exit device that has the screw-together type axle?

Resolution: Yes, the current style of 88 series "clip-together" lever arm axle kit will work on an older 88 series exit device that has the screw-together type axle.:

Does Von Duprin offer an extended warranty?

Resolution: All extended warranty requests are handled by Allegion Warranty Services Team. Direct Allegion customers can send requests to [email protected]. Otherwise, ple...:

Are there ADA standards for clearance between the door face and door pulls?

Resolution: The accessibility standards don’t include a dimension for clearance behind the door pull, but the Access Board is publishing (chapter-by-chapter) an online guide to the ADA. The guide for Cha...:

Does the NL panic hardware trim function satisfy ADA standards?

Resolution: ICC section A117.1 exempts locks used only for security purposes and so do the ADA standards; but in addition, keys are not covered by the accessibility standards because they are not attached to t...:

Where to drill to remove a cylinder when no keys are available?

Resolution: To drill a lock cylinder, properly place the drill bit on the face of the cylinder to drill through the tumblers. This can be done with a lock drilling jig or a spring-loaded center punch. &nb...:

What is included in the CON-KIT?

Resolution: Please see here a list of all parts included in CON-KIT. :

What is the size and threading of the Von Duprin EL plunger set screw?

Resolution: 7/64 hex key, 6-32 x 3/8 :