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FAQs

Does Ives make a bullet proof eye viewer?

Resolution: No, Ives does not have a bullet proof eye viewer.:

What is the part number for the conversion kit that converts PD to JD for the Schlage S series lever lock?

Resolution: To convert an S lock from PD to JD specify the 08-030Kits include the FSIC lever, driver, and retainer. Available in JUP, NEP and SAT lever designs.:

What is the throw of the Falcon B series latch?

Resolution: The Falcon B latch has a 1/2" bolt projection. :

BE467 delinking

Resolution: To temporarily DE-LINK the BE467 & FE410 (break the persistent BLE LINK) from the Gateway, present a smart card to the reader, and and the reader will beep, quickly cycle the Deadbolt sw...:

Where are the shims used for the 19 series?

Resolution: Shims are used on device side, not the trim side.:

What is the CD part number 610106-00

Resolution: REPLACE WITH 6500059 FOR 17,18,19:

Is the special surface strike still available for the 40B?

Resolution: No. This product was discontinued in June 2009:

Is the bitting (A, B or C) stamped on the bow of a control or operating key for temp construction cores?

Resolution: For temporary temporary core systems we do stamp A, B or C on the bow of the key to differentiate between the bittings.:

CTE cache mode UI

Resolution: There is no Cache mode on CTE when using the Engage platform.When using Engage Managed account, CTE LINKS with IP Gateway only, and IP mode makes the decision at the door. IP mode has no cache mode...:

Can the Falcon T12 be mounted back to back to create a double dummy function?

Resolution: The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. The T12 locks cannot be mounted back to back to create a double dummy function. The mount...: