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FAQs

Are the cylinder standoffs on the LCN 4800 and 4600 units the same?

Resolution: The cylinder standoffs are different between the LCN 4800 series and the 4600 series units shipped prior to 3/19/19. Both standoff's are 1 5/8" long and 1/2" wide BUT: ...:

How to order sample requests of a specific finish

Resolution: Please contact your local Allegion Regional Sales Office (RSO). For finish samples, typically a small representative part can be ordered, such as a cover plate for an exit d...:

Is the windstorm (WS) 98/99 series device handed?

Resolution: The center case on the windstorm device is handed because both linkages for the vertical rods are designed to travel in an upward motion.:

What did the K suffix for the old D800 and D400 represent?

Resolution: This was not the standard thumb-turn. This thumb-was longer and was a black powder coat (622) finish. Also, the shape was not the same as the standard thumb-turn.:

What replaced the D891BK deadbolt from Falcon?

Resolution: There is no current option to replace the D89BK. This was a deadbolt with a 2" handicap thumb-turn inside and a blank occupancy indicator on the outside.:

Is the Falcon H2101 available with a full size interchangeable core?

Resolution: The H2101 is not available with a full size interchangeable core from Schlage. :

Can the LM9300 be used on a pair of doors with a mullion?

Resolution: The LM9300 can be used on a pair of doors without a mullion where the LM9300 is installed on the active leaf. The inactive leaf would require surface bolts at the top and bottom, and ASA/ANSI strik...:

Can a 6300 be used on a mullion?

Resolution: The 6300 electric strike can be used on both side of a panic rated electrified steel mullion ordered without normal strike prep (ex. 4854 Blank).The 6300 electric stri...:

What card readers work with the CTE?

Resolution: Because of the secure features, CTE only operates with a Schlage MT11-485 or MT15-485 wall reader.The CTE is only sold as a KIT which includes the choice of MT11-485, narrow mullion, or MT15-485, s...:

CTE reader TEST

Resolution: The reader must be connected to the RS-485, NOT to the weigand. To test and confirm the operations of the CTE and RS-485 reader, try the following steps. CTE to MT-485 reader connection i...: