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FAQs

Do Von Duprin and Falcon exit devices have date codes on them?

Resolution: Exit devices have a four digit date code inside the mechanism case near the end cap. The first two digits represent the month, and the last two digits represent the year.:

Can the 360L-DT be used with the 330/350 dummy bar?

Resolution: Here are the appropriate 360L-DT lever control mounting packages that contain finished screws and washers for back to back mounting with a 330/350 dummy bar (specify finish): 1 3/4" th...:

Does a standard 1990 panic 44" appropriately cover a 48" wide aluminum store front?

Resolution: The 44" device will fit 3’8” door.For a 48" door, you would need to get 48” cross bar and cut in field. :

When ordering an HH device, are EL or QEL options in the 98/99 series

Resolution: EL, QELA, and PN (Pneumatic latch) retraction are available:

What is the part number for the solenoid in the 94/95 electrified device? Customer has a part# of 113-189 that he stated was discontinued?

Resolution: If customer has an EL94/95 ordered before 2000, order new QEL94/95.If ordered after year 2000, order part # 958005-00. :

Are the cylinder standoffs on the LCN 4800 and 4600 units the same?

Resolution: The cylinder standoffs are different between the LCN 4800 series and the 4600 series units shipped prior to 3/19/19. Both standoff's are 1 5/8" long and 1/2" wide BUT: ...:

How to order sample requests of a specific finish?

Resolution: Please contact your local Allegion Regional Sales Office (RSO). For finish samples, typically a small representative part can be ordered, such as a cover plate for an exit device in ...:

Is the windstorm (WS) 98/99 series device handed?

Resolution: The center case on the windstorm device is handed because both linkages for the vertical rods are designed to travel in an upward motion.:

What did the K suffix for the old D800 and D400 represent?

Resolution: This was not the standard thumb-turn. This thumb-was longer and was a black powder coat (622) finish. Also, the shape was not the same as the standard thumb-turn.:

What replaced the D891BK deadbolt from Falcon?

Resolution: There is no current option to replace the D89BK. This was a deadbolt with a 2" handicap thumb-turn inside and a blank occupancy indicator on the outside.: