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FAQs

When ordering either a 55 or 88 end case with monitoring features, would device be ordered as a CB MS (cross bar monitoring switch) or as an RX switch?

Resolution: RX switch:

How to time the D66 knob lock.

Resolution: See attached from the D Knob Service Manual.:

What is the outdoor temperature range for BE367 or FE210 locks?

Resolution: Operating Temperature Exterior Side: -35C to 66C Operating Temperature Interior Side: -10C to 50C :

How can we tell if the CO lock is in privacy mode?

Resolution: When you present your code, you will get 2 RED LED, ‘access denied’:

Can I use the Von Duprin PS873 for the E996 lever trim?

Resolution: The PS873 was discontinued around 2010.Please use an Allegion PS900 series power supply for your electrified options. For additional assistance, please contact Allegion support at 877-6...:

What are the steel balls used for on the B600 deadbolts?

Resolution: A steel ball is inserted into the housing prior to the installation of the mounting bolts for drill resistance.:

Is the 718TL available for use with the 25 series?

Resolution: The 718TL is only used with concealed vertical rod devices (24-C and 25-C). Use instructions from the 712L (23792526).:

Can I order a FS410 floor stop with a grey or tan rubber bumper?

Resolution: No, they only come in black. The rubber bumper for the FS410 decorative floor stop is replaceable though engineering specials, but Allegion offers them only in black. :

Is the extrusion process that we use for the 98/99 mechanism case a hot or cold extrusion?

Resolution: The aluminum extruded channel is a HOT extrusion. :

Right Hand 2010 arm rubbing on the finish plate

Resolution: Around the November 2017 time frame there was some suspect RH 2010 arms that were found to have a slightly larger hub which could cause the arm (hub portion) to slightly rub on the 2010 finish plat...: