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FAQs

Resolution: The XL12-207 is a solid spring cage for the L9000 series mortise lock that can be used to keep the lever in the fixed or rigid position. The XL12-207 was previously available through RFQ ...:

What is QM for Von Duprin?

Resolution: Accepting orders for the QM option on 98/99 Rim Exit Devices, 33A/35A Rim Exit Devices, and 996L/L-BE-R/V Trims starting 4/23/2018. Accepting orders for the QM option on the 98/9927 Surface V...:

How do I order glass bead kits for concealed cable exit devices (33/3549A, 98/9949, 98/9950WDC)?

Resolution: 33/3549A:¼” kit – request one 33/35A-GBK-R and one of this applied panel kit: INS-4-KIT-33/3549A (#24122293)½” kit – request two 33/35A-GBK-R and one of this applied panel kit: INS-2-KIT-33/3549A (...:

Are the Von Duprin 98/9927 latches fire-rated?

Resolution: Yes, there are fire-rated options for the 98/9927 devices and latches.If you are unsure about device ratings, or how to select a device, please contact Allegion tech support or your All...:

Are there flow curves or pressure drop curves available for Advantage louvers?

Resolution: There are no published data curves because the values will change based upon louver size. If the customer is able to provide specified air flow rate (CFM) through the louver, then...:

Do Von Duprin and Falcon exit devices have date codes on them?

Resolution: Exit devices have a four digit date code inside the mechanism case near the end cap. The first two digits represent the month, and the last two digits represent the year.:

Can the 360L-DT be used with the 330/350 dummy bar?

Resolution: Here are the appropriate 360L-DT lever control mounting packages that contain finished screws and washers for back to back mounting with a 330/350 dummy bar (specify finish): 1 3/4" th...:

Does a standard 1990 panic 44" appropriately cover a 48" wide aluminum store front?

Resolution: The 44" device will fit 3’8” door.For a 48" door, you would need to get 48” cross bar and cut in field. :

When ordering an HH device, are EL or QEL options in the 98/99 series

Resolution: EL, QELA, and PN (Pneumatic latch) retraction are available:

What is the part number for the solenoid in the 94/95 electrified device? Customer has a part# of 113-189 that he stated was discontinued?

Resolution: If customer has an EL94/95 ordered before 2000, order new QEL94/95.If ordered after year 2000, order part # 958005-00. :