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FAQs

Who can be contacted for Spextra support?

Resolution: Phone- (888) 372-7732Email- [email protected]:

Are there alternative solenoids for ES6400 with different amperage ratings?

Resolution: NO. ES6400 power requirement is as follows. 12 VDC @ Continuous Duty @ .375 Amps*24 VDC @ Continuous Duty @ .190 Amps*12-24 VAC Intermittent Duty @ .280-.565 Amps** Ratings based on max ...:

What is the part number for the SFIC driver and spacer for an AD200 lock?

Resolution: The part number for the SFIC driver is 23446347 and the SFIC spacer is D500-000.:

How do I order the LM9300 multipoint lock?

Resolution: The mortise lock would be priced from the Schlage commercial PB. (Please refer to the current PB for details) There is an add to the base price for the multipoint lock option.The rods, door and doo...:

Does Schlage offer a corrosion resistant cylindrical lock?

Resolution: Corrosion resistant cylindrical lock is not available.:

Can you have mechanical dogging (either hex key dogging or cylinder dogging) with an electric latch retraction (EL or QEL) device?

Resolution: Fire-Rated Exit Device can not have any mechanical dogging (Cylinder Dogging or Hex Key Dogging). For panic devices, here are the options:CYLINDER DOGGING-EL or QEL98/99 Series with Cylin...:

Is there an upcharge or Falcon restricted keys or cylinders?

Resolution: Full Size Conventional KeysExcept for Falcon E, G and H keys (key sections), there is an upcharge for all other Falcon key sections both open and restricted. See current price book for pricing.Smal...:

What would cause 900-2RS not to provide voltage on O2 for double door application?

Resolution: There is a jumper on 900-2RS that is field selectable for individual or sequential mode.If jumper is set for individual, input I1 will activate output O1and I2 will activate output O2.If jumpe...:

Can you convert the Glynn-Johnson Overhead units from Stop to Holder function, or from Holder to Stop function?

Resolution: Yes, it is possible to convert the Glynn-Johnson Overhead units from Stop to Holder function, or from Holder to Stop function. Note that fire-rated doors may not be held open with overhead ho...:

Can you convert a 996L to an RX996L trim?

Resolution: No, the RX request to enter switch is not a feature that can be added in the field to a 996L trim. An RX996L must be ordered as a complete unit.: