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FAQs

Resolution: No. You cannot convert a 370 series lever to a thumbturn in the field (or thumbturn to lever). You can replace a lever kit with another lever kit and you can replace a thumbturn kit with a thumbt...:

Which L series lever designs are handed?

Resolution: The 12, Accent, Asti, Merano, M61, M62, M63, M85 and ME1, ME2 lever designs are handed and cannot be changed in the field. The lock case can still be changed when using these lever designs. &...:

Is the HL6 available with the Vandlgard feature?

Resolution: The HL6 is not available with Vandlgard.:

What pinning options are available on the Everest SL cylinder?

Resolution: Most Everest SL cylinders and IC cores are available as master keyed only. Factory master key system or dealer specified combination master key systems are both acceptable. Exceptions: ...:

Are L series dummy locks handed?

Resolution: An L series dummy lock hand is determined in the same manner as other L series functions. Information on how to determine door hand can be found here. The L series dummy product handing...:

Are the L series indicators handed?

Resolution: The 09-611 indicator is not handed.:

Can a Primus cylinder be installed into an older A-series lock that has a 5-pin keyed knob?

Resolution: The same would apply to the Schlage H-series keyed knob.:

Is there an Allegion blog for hardware or code related topics?

Resolution: Yes.See www.idighardware.comThis is a blog on fire, life safety, and all things exit hardware.:

Are the new Schlage mortise indicators available in anti-microbial finish?

Resolution: The new high visibility mortise indicators can be ordered in anti-microbial finishes.:

What is the red plastic plug in the Chexit device?

Resolution: In June 2017, a red plastic plug was added to the Chexit device assembly, where the rod connects to the motor assembly.This plug ensures the rod cannot become disconnected during shipping or ...: