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FAQs

Explain Fail-Safe and Fail-Secure in terms of wiring with relays

Resolution: When a lock is Fail-Safe it means that when power is dropped it will be unlocked. During normal operation it requires power applied at all times and a Normally Closed (NC) and Common (C) conn...:

What is the difference between the Falcon ED1690 and EL1690

Resolution: ED1690: Solenoid retracts the latch bolt and pulls in the push pad.EL1690: Solenoid retracts latch bolt only. Push pad remains extended.:

When is a BE467’s battery considered critically depleted?

Resolution: • Batteries: Uses 4(ea.) AA alkaline batteries (provided in the box)•+6.0VDC typical operating voltage• “Battery Voltage” is available via Audit events –• Low Battery = 4.4 VDC•Reported in Audits•N...:

Can I send the detectors from the old obsolete SED or MED back to LCN for disposal?

Resolution: Unfortunately, we are no longer able to accept returns of that closer/Detector. This offering was discontinued over two decades ago and we no longer have the NRC license to ...:

Should I use a 12 or 24v power supply for the CT5000

Resolution: While the CT5000 can take either you must use a 12 volt fully regulated and filtered power supply should be used, due to the credential reader power requirements range from 5 to 16...:

Can I change a CO lock from a 50 function to a 70 function by replacing the inside base plate assembly ?

Resolution: · No- a new CO lock will need to be ordered:

What does the MGB + MCA5 grounding Kit need to be used ?

Resolution: The National Electrical Code requires the grounding kit to be used on outdoor antenna installations.:

Is the HHD Device compatible with Window Mobile Device Center installed on a Windows Surface Pro 4 ?

Resolution: · Yes, the Hand Held Device will work on the Windows Surface Pro 4:

Can custom order Credentials be returned?

Resolution: No, they can be returned for a ReStock fee, but they cannot be resold.:

What are the weight differences for the M400 series Mag Locks?

Resolution: M420 - 6 lbs M450 - 10 lbs M490 - 14 lbs: