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FAQs

Are the L series indicators handed?

Resolution: The 09-611 indicator is not handed.:

Can a Primus cylinder be installed into an older A-series lock that has a 5-pin keyed knob?

Resolution: The same would apply to the Schlage H-series keyed knob.:

Is there an Allegion blog for hardware or code related topics?

Resolution: Yes.See www.idighardware.comThis is a blog on fire, life safety, and all things exit hardware.:

Are the new Schlage mortise indicators available in anti-microbial finish?

Resolution: The new high visibility mortise indicators can be ordered in anti-microbial finishes.:

What is the red plastic plug in the Chexit device?

Resolution: In June 2017, a red plastic plug was added to the Chexit device assembly, where the rod connects to the motor assembly.This plug ensures the rod cannot become disconnected during shipping or ...:

When did LCN upgrade the Bushings used on their closer arms?

Resolution: LCN went to an upgraded Bushing (longer lasting material) on the regular arm in early 2015 and then on the EDA/Cush style arms in early 2016. :

Which Falcon X lock knobs could be ordered with a 7 pin standard cylinder?

Resolution: Only the Hanna knob can be ordered with a 7 pin standard cylinder. :

Will an electric strike work with an LM9300 lockset?

Resolution: An electric strike will not work with the Schlage LM9300 lockset. :

Can you field convert a standard 996 lever trim to an RX996 trim?

Resolution: No, a field conversion is not possible. A new trim would be required. The RX996 trim is shipped complete from factory.:

Are CS210 locks handed?

Resolution: During the installation process the chassis and latch can be oriented in either direction to accommodate any hand or swing of door. Certain lever designs are handed, but they are field reversi...: