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FAQs

WELDED EDGE SEAM

Resolution: LW-Series, BW-Series, HW-Series, TW-Series, CEW-Series:

WIDE SIDE

Resolution: Hinge Side, Pull side, A-Panel; Beveled Edge, Beveled Door:

WINDOW

Resolution: Borrowed Light; Elevation:

WOOD STUD ANCHOR

Resolution: Anchor:

WRAP-AROUND FRAME

Resolution: Conventional Frame, masonry Frame, Drywall Frame, Drywall Slip-on Frame:

Z-ASTRAGAL

Resolution: Astragal:

What is causing the Alum finish to peel right off the cover of my 4600 series operator?

Resolution: In early June 2016 we had several reports of the Alum finish peeling right off of the 4600 covers. We evaluated samples and found that the powder coat was not adhering properly to the cover d...:

When did LCN change the bushings on their rollers?

Resolution: First check installation/templating as improper installation can lead to wear and tear on the roller and thus cause issues. We did launch a new roller design on Feb. 8, 2016&n...:

What is the maximum width of the Zero flood barrier?

Resolution: As of December 2016, the maximum width of the Zero flood barrier is 36".Specials cannot create an extended width at this time. This spec is subject to change in the future if additional ...:

Can a 6 pin cylinder be used with the BE367

Resolution: NO it can only be used with a 5 pin residential key cylinder There are no conversion available to convert to a 6 pin key cylinder.: