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FAQs

Are electrified hinges certified or tested to UL294, or UL634 or any other UL standard?

Resolution: Electrified hinges are not required to be certified to UL294. Electrified hinges are to be certified to UL634. Our 5BB1, XY TWP, 700CS TWP, TW4, and TW8 products are listed UL634 unde...:

What can you tell me about the Trimco Hardware Lockdown (Dogging Release Device)

Resolution: This is a product that retrofits into the 98/99 and enables dogging release via a spring-loaded endcap. This is not a recommended product.A video can be seen here: https://youtu.be/868M...:

Is the wire the same for the 671 and the 672 pushbar?

Resolution: Yes, the colors schemes are the same.:

Does the Keypad on an Schlage MT reader illuminate?

Resolution: When any key is pressed the Keypad will back light.:

How can a User confirm the amount of HK2 Readers can be connected in their HNW system?

Resolution: The Serial Number from the CD case will allow Tech Support to confirm which level ...:

What Door type can I select in Express for BE367 locks?

Resolution: Use PED500:

How do I link to a Control Lock from the Engage Gateway (GWE)?

Resolution: Control locks will only link to IP Gateway, NOT RSI Gateway.You must first make sure the Gateway and the Control lock are commissioned to the same site.Simply connect to the GWE in Engage app ...:

What are the Led indications on the Schlage Button when a CO200 is in privacy mode?

Resolution: There is no LED indication on the Schlage button when the inside pushbutton is pressed to lock the door. The Schlage button will flash red 12 times when a valid credential is used but will not gran...:

Opcon automatic door conversion systems

Resolution: Opcon USA makes automatic door conversion systems for complete in the ground operators. They use several different manufacturers products in their system, including the LCN Sr Swing. Al...:

Can Chexit or Delayed Egress Be Used With Windstorm / FEMA openings?

Resolution: No, delayed egress hardware cannot be used with FEMA openings.: