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FAQs

Why does an AD CO lock get a low coin cell battery indication?

Resolution: IF the LOCK has been in use: The coin cell battery is low, less that 2.7 VDC. A new coin cell battery should read at least 3.0 VDC. Install a new coin cell battery, The part number of the...:

What drains the AA batteries on an CO-Series lock?

Resolution: Causes for AA battery drain in CO-Series LOCKS - Possible Cause Fix/Corrective Actions One of the four AA batteries was inserted reversed and the reserved battery drains the other batteries. ...:

bypass 390 circuit board

Resolution: By passing the circuit board for the old 300+ series of mag lock is possible but DSM, MBS will not be available.to bypass make the following connections with four control wires.24 VDCred ----...:

What is the purpose for using a 12 gage head reinforcement?

Resolution: Purpose: When there is concern for the weight of overhead wall construction, or, when multiple surface applied hardware components are being used. This continuous channel has the ability to spre...:

What is GrainTech?

Resolution: GrainTech® is a Steelcraft door option which provides a wood grained pattern which is embossed into both face sheets of the door. GrainTech doors are factory stained and top coated with a cle...:

Will a 7-pin IC core fit in a 914KIL-IC trim?

Resolution: The 914KIL-IC is supplied with a 6 pin IC core but will accept a 7 pin.:

Is the ALK board available in 12VDC?

Resolution: The Von Duprin exit alarm ALK only operates with 24VDC regulated power supply and is not available in 12VDC.:

What is a 45° Hospital Stop?

Resolution: Hospital Stops are available as either: 45° Hospital Stop - the stop of the frame terminates at a 45° angle 90° Hospital Stop - the stop of the frame terminates at a 90° angle The type of hos...:

GT-400 How to replace SD Card?

Resolution: 70200-0097_A_GT-400_SD_CardPlease note the GT-400 now uses USB for memory.:

What is the best way to test the Von Duprin EL solenoid?

Resolution: The best way to test the Von Duprin EL solenoid is with an ohm meter. You must test both coils to make sure the solenoid is good. The coil has three wires; green, yellow, and orange. The green...: