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FAQs

What is the purpose for using a 12 gage head reinforcement?

Resolution: Purpose: When there is concern for the weight of overhead wall construction, or, when multiple surface applied hardware components are being used. This continuous channel has the ability to spre...:

What is GrainTech?

Resolution: GrainTech® is a Steelcraft door option which provides a wood grained pattern which is embossed into both face sheets of the door. GrainTech doors are factory stained and top coated with a cle...:

Will a 7-pin IC core fit in a 914KIL-IC trim?

Resolution: The 914KIL-IC is supplied with a 6 pin IC core but will accept a 7 pin.:

Is the ALK board available in 12VDC?

Resolution: The Von Duprin exit alarm ALK only operates with 24VDC regulated power supply and is not available in 12VDC.:

What is a 45° Hospital Stop?

Resolution: Hospital Stops are available as either: 45° Hospital Stop - the stop of the frame terminates at a 45° angle 90° Hospital Stop - the stop of the frame terminates at a 90° angle The type of hos...:

GT-400 How to replace SD Card?

Resolution: 70200-0097_A_GT-400_SD_CardPlease note the GT-400 now uses USB for memory.:

What is the best way to test the Von Duprin EL solenoid?

Resolution: The best way to test the Von Duprin EL solenoid is with an ohm meter. You must test both coils to make sure the solenoid is good. The coil has three wires; green, yellow, and orange. The green...:

Is there a 9448 device?

Resolution: The 94/9548 is a Von Duprin concealed inpact device with longer throw top and bottom latches. :

What would make the 88 bar droop?

Resolution: The spring in the hinge case or end case assembly lifts the crossbar and both lever arms. If broken, the crossbar and lever arms will drop down. The weight of the crossbar and levers wil...:

Will CX re-arm if door is held open?

Resolution: If a door position switch (DPS) is connected across the green and white wires of the old CX (green and red of new CX) the CX would go into alarm if the door is held open when it attempts to rearm.&...: