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FAQs

Resolution: Welded (SUA) frames: Welded frames are designed, manufactured and supplied with either square cut/notched corners or with (saw or die) miters and may or may not have connection tabs and slots. Thes...:

What is a drywall slip-on frame?

Resolution: Drywall Slip-on Frame is an industry term describing a 3 sided frame designed to be installed on a wall composed of steel or wood studs with gypsum board or other facing material and is i...:

What is a Dutch Door?

Resolution: A Dutch Door is a door having two separate leaves, hung one over the other: Usually equipped so that both leaves can be operated Usually in single doors applications but somet...:

Did the H-Series deadbolt and linkage change?

Resolution: As of May 23, 2011 the Schlage H-Series is assembled with the Schlage B500-Series deadbolt and a new linkage. If the deadbolt is being replaced for a lock manufactured prior to May 23rd, 2011...:

What type of cylinder is the 20-001?

Resolution: The 20-001 is a conventional mortise cylinder with a straight cam, compression ring and spring for use on rose trim. For use with the L9060 outside cylinder or other straight cam applications.:

Is the rod adjustment screw pack the same for 98/9947 & 98/9947WDC?

Resolution: These are the same, part number 900620.:

What is the part number for a key in lever tailpiece for the ND lock?

Resolution: For modular designs: All functions except ND85 the tailpiece part number is N523-022. The ND85 tailpiece part number is N523-123. For non-modular designs: All functions except ND85 the t...:

CO AD lock opens the door when lever is pulled up, no credential necessary

Resolution: The incorrect tail piece has been used. Check the cylinder with key removed the blade of the tail piece should be inline with the key way. :

CT5000 Supported Credentials

Resolution: Magnetic Stripe Card Field configurable track 1, 2, or 3 125 kHz Proximity Card Schlage, XceedID™ (34X, 35X, 35C, 37X bit formats), HID®, GE/CASI ProxLite® and AWID® 26 bit fo...:

How do you install the LCN 9530 Senior Swing (STD) pull arm?

Resolution: When installing the arm; the gearbox shaft and door must be at the (+90°) full open position. The following step are used to install the Senior Swing (STD) pull arm. Install...: