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FAQs

What is the part number for the blocking ring for use without compression ring?

Resolution: The part number for a Schlage mortise cylinder blocking ring for use without compression ring is the 36-079 (specify dimension and finish).:

Is there an emergency key for the Falcon T301?

Resolution: The Schlage 35-250 emergency key will operate the T301. :

Can a door be field prepared for a raceway?

Resolution: Steelcraft recommends that raceways are factory installed. When jobsite circumstances dictate the need for field preparation: L-Series doors with honeycomb cores can be field prepared for a race...:

Why does the LED not turn Green on a valid card read when using a WPR400 and PIMTD2?

Resolution: Verify that you have a relay output from the ACP wired to the PIM400-TD2 Strike input. If there is no connection to the strike input the LED will not turn green.:

Which cylinders were not affected by the modular design change?

Resolution: The following list of cylinders were not affected by the change to modular cylinder: Conventional faculty / hotel mortise cylinders i.e. 30-022, 30-00009-900, 09-904, 09...:

MR5 Wiring

Resolution: MR 5 Magstripe &nb...:

Wiring for the MR 10 and MR 20 magstripe readers

Resolution: Download Link for: SMR10 & SMR20 Magnetic Stripe Readers Spec sheet informationDownload Link for: Wiring & Install Guide SMR10 & SMR20 Magnetic Stripe ReadersDownload ...:

What drains the AA batteries on an AD-Series lock?

Resolution: Causes for AA battery drain in AD-Series LOCKS Possible Cause Fix/Corrective Action 1) One the four (or eight) AA was inserted reversed and the rese...:

How many AD300 locks can be connected to a PIB300?

Resolution: The PIB300 may connect up to two Schlage AD-300 locks or up to two legacy VIP locks (PIB300 in legacy mode) For detailed information see the attached user guide.:

Can Legacy VIP locks and AD300 locks be wired to the same PIB300?

Resolution: Legacy and AD-300 locks may not both be present on the PIB300’s RS-485 connection: