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FAQs

Does LCN offer US5 Antique Brass plated finish

Resolution: 6-4-14 -- Per Purchasing (CD) and Product Manager (IH)-- LCN can supply a US5 plated finish to those units that are currently available in a plated finish but the...:

What levers are available knurled from Von Duprin?

Resolution: Only the 02, 03, 06, and 17 levers on 360L, 370L, and 996L series trims are available in knurled. Von Duprin doesn't offer Teflon coating.:

Can a CT5000, WRI400, AD, or CO be programmed using an HP IPAQ?

Resolution: The HP IPAQ is not able to program any locks that use a USB port as a programming terminal. The HP IPAQ will only program older legacy locks that use the null modem serial cable and CIP interface m...:

Does SUS (Schlage Utility Software) run on the HP IPAQ PDA?

Resolution: The SUS (Schlage Utility Software) will not run or work on the older HP IPAQ PDAs. The older HP IPAQ PDAs run CEUplink to interface and program legacy locks. The SUS (Schlage Utility Software) will...:

Maglock Making a "Buzzing" Noise

Resolution: :

Is it possible to get 180 degree of door swing with an LCN 4111 and wide throw hinges?

Resolution: ST-2456 is for a special cut and weld EDA arm when used with wide throw hinges and needing 180° door swing. When ordering, you will need to specify size of the hinges, door thickness if other than ...:

Snap and Windows 7

Resolution: Snap can only work as a programer with win7 not as a reader, to read i buttons, a usb serial adapter and cip are required.:

Can the credential reader be changed on a CO-Series lockset?

Resolution: A Credential Reader MAY be replaced with another Credential Reader of the same type; however, a Factory Default Reset must be performed before the lock will function properly.:

Was the H lock design changed to include the B500 deadbolt?

Resolution: As of May 23rd, 2011 the H lock utilizes the B500 bolt. If the deadbolt is being replaced for an existing lock, the linkage and housing will change as well. The new linka...:

Can I use the internal RF antenna of my AD-Series devices and an additional remote antenna, at the same time?

Resolution: The remote antenna connector on the RF PCB in the PIM400 (and other AD-Series RF devices) is also a switch. When a mating connector is installed, the switch disconnects the normal anten...: