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FAQs

How to adjust First, Delay, and Retry in a PIM400 & AD400?

Resolution: To change FIRST/DELAY/RETRY connect and couple the SUS/HHD to the AD400 and find under the EDIT tab the FIRST/DELAY/RETRY settings. See notes Or connect the SUS/HHD t...:

What is the L9080 function?

Resolution: L9080 is a mortise Storeroom Lock Latchbolt retracted by key outside or by knob/lever inside. Outside knob/lever is always inoperative. Auxiliary latch deadlocks latchbolt when door is clo...:

What is the part number for the wireless communication module, radio board, COM400, with the remote antenna connection (gold jack)?

Resolution: The COM400 has only two versions of FW, 2.2a and 2,2d and they are cross compatible and completely functional with all AD-Series wireless devices. There is no reason to change a FW 2.2a to a FW 2...:

Does the 900-BBK option for the PS900 series recharge the batteries?

Resolution: Yes, the 900-BBK is a kit that contains the battery backup circuit board and (2) 12V 7 amp/hour batteries which will provide battery back up to the unit when AC fails and will also charge the batte...:

Does Von Duprin make a device that will mount to a frameless glass door?

Resolution: Von Duprin doesn't offer an exit device that would mount to a frameless glass door. Usually the glass manufacturer would mount a mounting plate to the glass for the exit device to be attached to th...:

Why do i get red flashing before the door opens

Resolution: With offline locks 9 red flashes on the left side of the Schlage button indicate low AA batteries 9 red flashes on the right side of the Schlage button indicate low Coin cell :

What is the part number for EL Wiring Adaptor?

Resolution: The part number for EL wiring adaptor is 44486876-00. The part number contains two adaptors.:

Do we offer the external ribbon cable as a part on the 224HD TW8?

Resolution: The TW8 x 6 feet cables are available. Left hand is 841191-00 Right hand is 841190-00 You will need one of each as they are handed:

Can a 55 or 88 series device have a request to exit switch?

Resolution: The Request for Exit (RX) is available on the 55 and 88 Series Von Duprin devices.The RX switch is installed in the end case of 55 and 88 series exit devices.There is no kit to field install the RX...:

What is the minimum and maximum door thickness for the AD and CO series locks?

Resolution: The minimum door thickness that the AD or CO series lock will mount on is 1 3/8". Be advised that this will require additional spacers to be ordered separately to allow the lock to mount...: