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FAQs

Resolution: The part number is: 1461-3071 for the door closer cylinder body.:

Resolution: ILCO is a manufacturer that uses SC as a designation to represent Schlage keys. ILCO is not affiliated with Schlage so a key with an SC designation was never manufactured by Schlage. The followin...:

How to fix an ND75/95 with a pin coming out of the keycam prior to 2012?

Resolution: Replace chassis or keycam.:

Does LCN still offer the PAH 60?

Resolution: The PAH 60 is available for purchase from LCN.:

On a HandPunch reader, is there any way an illegal date (such as February 31) could be displayed on the reader as the date?

Resolution: The HandPunch reader itself does not control the setting of a date that is displayed. It can be manually set by a supervisor though the reader setup menu. In most cases, on a ...:

What would cause a 4040SE not to hold the door open?

Resolution: A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...:

Does Von Duprin still carry the 334 cylinder control?

Resolution: No longer available, the 334 cylinder control was for the old style 33/35 series exit devices which was discontinued in August 2003.:

Can the 264 strike be used with "insert exit device here"?

Resolution: The 264 can be used with any device that the 299 can be used with.:

Replacement Set-Screw for the 653-series Keyswitch

Resolution: If a customer needs a replacement hex-head set-screw for a 653-series keyswitch, this part is no longer available. The part now must be purchased through a third-party, generally from a har...:

98/9975 cannot get the trim to function properly.

Resolution: Depends on what trim and what is meant by not functioning. Most likely it is a thumb piece, knob or lever and they did not function the 7500 lock body, by turning the screw just under the cyl...: