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FAQs

Does Schlage make a active recessed lever for the L9000 series?

Resolution: Schlage does not make elevator trim (flat lever, low profile lever, recessed lever, recessed turn, or recessed turn rings) for the L9000 series.:

Is there a price deduct for ordering Schlage cylinders less keys?

Resolution: LOCKED DOWN TO TECHNICAL SUPPORTThere are 4 scenarios for ordering Schlage cylinders less keys and the pricing changes in each scenario. For Primus, the LKB option is still there in the config...:

When did the ND electrified locks go from solenoid to motor driven?

Resolution: On March 14th, 2016, the electrified ND (ND12EL/EU; ND80EL/EU; ND96EL/EU) began shipping with a new motor driven design that replaced the previous solenoid version. The components (below) fro...:

What is the XN13-728?

Resolution: Locked down to Tech.Warranty only chassis part number XN13-728, not listed in the pricebook.:

Do Schlage commercial mechanical or electrified cylindrical locks meet NFPA 70 Hazard Classification?

Resolution: Schlage cylindrical locks are not listed to UL 1203 for use in hazardous locations.:

Do Schlage commercial mechanical or electrified mortise locks meet NFPA 70 Hazard Classification?

Resolution: Schlage mortise locks are not listed to UL 1203 for use in hazardous locations.:

Are TEK/TORX -TK/TX screws available for Ives Edge Guards?

Resolution: TEK/TORX - TK/TX screw packs for use with our 8400 plates may be used for Edge Guards as well.:

Do you have to specify handing on an L9000 lock with XL11-515?

Resolution: Handing must be specified when ordering an L lock with lead lining (XL11-515).If the lock is RH, the hole for the handing screw will not be drilled. If the lock is LH, the hole for the handing...:

Will a Falcon W lock prepped for SFIC accept a 6-pin or 7-pin core?

Resolution: A Falcon W series lock prepped for SFIC will accept either a 6-pin or 7-pin core. The W series SFIC tailpieces (Q330-168 for levers and Q330-169 for knobs) have a spring that permits 6-pin co...:

Do Falcon commercial mechanical or electrified cylindrical locks meet NFPA 70 Hazard Classification?

Resolution: Falcon cylindrical locks are not listed to UL 1203 for use in hazardous locations.: