Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

What is the difference between the “L” and “N” Escutcheon (thru-bolt) mounting screws?

Resolution: Difference is the diameter of the threads. The “L” Escutcheon mounting screw is larger in diameter than the “N” Escutcheon mounting screw.The L Escutcheon mounting screw is 1/4 – 28The N Escutcheon...:

What lever designs did Schlage offer on the A and H locks?

Resolution: The Schlage A series (cylindrical lockset) and H series (interconnected lockset) were primarily knob locks, but they had a limited number of lever designs available. Most of these lever desig...:

What are the faceplate dimensions of the Dexter C1000 & C2000 latches?

Resolution: Dexter C1000 and C2000 cylindrical latches have the following faceplate dimensions:All 2-3/4" backset latches have 1-1/8" x 2-¼" faceplatesAll 2-3/8" backset latches have 1" x 2-¼" faceplatesThere ...:

How do I return construction cores?

Resolution: To return construction cores to Allegion, you must first create a return case and obtain a call tag. After the call tag is issued, use the provided UPS return label to ship the cores back.:

Is the PT series available for a non-standard door thickness?

Resolution: Standard door range is 1 3/8" to 1 3/4". For doors over 1-3/4" up to 2" thick, specify the exact thickness when ordering the PT series lockset. :

Can the B572 deadbolt with indicator be converted to a B560 with indicator?

Resolution: The B572 deadbolt with indicator can be converted to a B560 with indicator since the standard KIL(22-004) cylinder for the B560I and B572I are the same size and use the same tailpiece:

Can a DP1 be converted to a DP2 in the field?

Resolution: A DP1 Dust Proof Strike can be converted into a DP2 by adding the DP2 Plate Package and DP2 Mounting Package, specify finish for both parts.A DP2 Dust Proof Strike can be converted into a DP1 by re...:

Why must I specify device size (3' or 4') when ordering a Falcon 24/25 Series MEL kit?

Resolution: The Falcon 24/25 Series MEL kits include a unique cover plate which are machined to fit over the motor.This cover plate is size specific.If unsure which size device is involved, the cover plate for...:

What lockset to order if wanted L series electrified Mortise Storeroom?

Resolution: Will look to the L9092EL/EU lock case only for this application. &...:

Do I cut tip to bow or bow to tip on construction keys used on SFIC/FSIC?

Resolution: How the key should be cut:FSIC - Bow to Tip for bittingSFIC - Tip to Bow for bitting: