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FAQs

Why does my CO100 privacy function lock allow access even though the inside button was pressed?

Resolution: Make sure the DPS was correctly installed, check operation with a meter making sure the switch changes state when the door is opened and closed.:

What size mounting box is required for the 8310-810D?

Resolution: The 8310-810D mounts in a double gang box. You can use the LCN 8310-867F or 8310-867S and use the adapter plate that comes in the box with the actuator. You can also use a double gang box...:

Do the AD Series locks have a Latch Bolt Monitor switch?

Resolution: There is no Latch bolt monitor LX switch available for any of the AD Series locks.:

Why do I need to press the Schlage button on an AD series lock before it will read a smart or proximity card?

Resolution: This is an indication that the wake-up chip in the reader has failed, and the reader head will need to be replaced.:

Does the CO series offer an option for a 2 3/8th Spring Latch?

Resolution: There is not an option for a 2 3/8" Spring Latch for the CO Series locks.:

Does the AD series offer an option for a 2 3/8th Spring Latch?

Resolution: There is not an option for a 2 3/8" Spring Latch for the AD Series locks.:

Can the CO series locks be connected to a firm alarm system?

Resolution: No, the CO series are standalone locks and cannot be connected to a fire alarm system.:

What is the difference between L9000 inside lever assembly 09-402 and the LT lever assembly 09-502?

Resolution: The 09-402 lever assembly is a 09-502 (lever and bushing), but also includes the mounting plate (L283-031) screws (L583-066 x2) and spanner wrench (021415).:

What replaced the N123-008 keycam assembly?

Resolution: The introduction of the rigid lever springcage in March of 2023, led to a redesign of the keycam assembly and chassis spindle for the ND12, ND80, and ND82 functions.In these functions, the new rigi...:

Which functions of the Schlage ND series still utilize the N123-008 keycam assembly?

Resolution: The N123-008 keycam assembly continues to be utilized in the following scenarios:Outside ND80/Outside ND82 with HSLR trimOutside ND80/Outside ND82 with competitor core prep (J-YA6, J-YA7, J-ME)Insi...: