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FAQs

What locks can be used with the LCN Restroom Kit?

Resolution: The electric strike included with the LCN Restroom kit can only be used with cylindrical locks. This electric strike CANNOT be used with mortise locks, deadbolts, or rim exits devices. R...:

What backplate do I need do I need for the 88 EO to use a 373L lever control?

Resolution: A standard 88 Rim EO device requires the K/L backplate, part number 050103-finish.:

Does the LCN SOLAK unit come with the DIN rail for mounting?

Resolution: The DIN rail mounting bracket is an optional mounting rail that is not included with the SOLA K product.:

Will an MT20W work with 5652T?

Resolution: The 5652T fobs have been discontinued.You cannot use the with the MT20W enrollment reader.:

Zentra - What Devices Are Supported?

Resolution: The Schlage/Isonas devices supported by Zentra Living (as of March 2024):Schlage Control (BE467 and FE410)Schlage RC Reader Controller (RC11, RC15, RCK15)Devices Coming to Zentra Living:Schlage NDE...:

Zentra - Deleting and Re-Adding Schlage RCs

Resolution: If a Schlage RC commissioned to a Zentra site needs to be Factory-Default Reset (FDR) for troubleshooting purposes: Factory reset the RC: hold the small black reset button on the back of the r...:

Is the 8310-877S Header Mount Safety Sensor Spacer required when installing an 8310-877 Header Mount Safety Sensor?

Resolution: The HMSS Spacer is a 3” standoff that allows the HMSS to be slightly distanced from the face of the closed door. This helps to prevent ghosting caused by slight door movement while closed, and also...:

Can the 8310-806 3 position switch be used on the Falcon operator?

Resolution: Yes, the key switches 8310-806K or R from LCN will work on the Falcon operators. Wire the red to main act, black to main act com and green to safety sensor.:

What are the dimensions of the power supply cabinet used with the LCN Restroom Kit?

Resolution: The power supply cabinet included with the LCN Restroom kit has the following dimensions: 11-1/16” height x 7-7/8” width x 2-11/16” depth:

Is corrosion caused by condensation for the BE467 / FE410 covered under warranty?

Resolution: :