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FAQs

If a 996 trim is ordered US26D or US32D does the base material change?

Resolution: If 996 ordered as 626, the lever and plate are plated as 626 satin chrome over brass. If 996 Lever ordered as US32D, the lever is made of steel but the plate is brass that is "satin nickel" ...:

What does the red status LED on the 900-2rs option board indicate?

Resolution: When illuminated and solid red, that status LED indicates that output (voltage) is present and should measure 12 or 24VDC depending on the power supply jumper setting.:

Can the 371L-BE be re-handed in the field?

Resolution: Unfortunately this cannot be re-handed in the field. A new trim would be needed with the correct handing.:

How to remove trim from the Falcon M series mortise lock?

Resolution: Please click here for the Trim and Cylinder installation instructions. After removing the inside lever and washer, there is a collar that is threaded that can be removed with the spanner wrenc...:

What spindles are used on the Schlage Electrified Vandlgard functions LV9091, LV9093, LV9095, LV9493, and LV9495?

Resolution: The LV9091, LV9093, LV9095, LV9493, and LV9495 electrified Vandlgard mortise locks utilize separate spindles rather than a solid spindle like their non-Vandlgard counterparts. Use two of part...:

Can the Falcon 1690 device be used on doors shorter than 7 feet?

Resolution: The Falcon 1690 devices standard top rod can be shortened up to 5 inches, and its bottom hex rod can be shortened up to 8 inches. This means the device can be used on doors as short as 61 inc...:

Are Ives edge guards available with cutouts for automatic door bottoms?

Resolution: Ives edge guards are not available with cutouts for automatic door bottoms. It is best to make these particular cutouts in the field.:

Is the EL/EU selector switch available as a separate item for the Schlage L9000 series electrifed Mortise locks?

Resolution: The EL/EU selector switch is not available as a separate item. :

Is special dogging (SD) available for QELX 98/99 Series devices?

Resolution: Yes, special dogging is available Von Duprin QELX 98/99 Series devices.:

Which fasteners are used by the Advantage 700AA louver?

Resolution: The 700AA uses #8 x ¾" Phillips head screws.: