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FAQs

Does LCN offer an Operator with an extended long spindle?

Resolution: LCN does not offer an extended spindle option for our Operators. The only exception is a special application with the pneumatic 2610 operator X ST-1885, which uses a longer spindle to attach ...:

Does the PRX-2 card come with a preset facility code or would it be chosen like the current Prox cards from 0 - 255?

Resolution: The PRX-2 cards would be programmed with a preset facility code and badge ID from the factory.:

Does the AD300-993 dummy trim does require a core?

Resolution: The AD300-993 dummy trim does require a core, it is used to keep the lever from being removed.:

Where is the manufacturing date stamped on the 4040SE track?

Resolution: There is a date of manufacture stamp (sticker) on the inside of the track.:

Can the Falcon SC70A work in a flush ceiling condition on the pull side?

Resolution: The SC70A mounted on the pull side will work in a flush ceiling condition if there is a minimum 2" face frame.:

What fuse does the Senior Swing use?

Resolution: AC fuse, 120 VAC, 2.5 A time-delay:

Why will my Apple TV A1625 not allow for my Sense lock to connect?

Resolution: Depending on the age and the model number of the Apple Home kit, Apple may no longer support any updates resulting in the lock no longer communicating with the Apple Home Kit. Specifically, t...:

What is the part number for the BE365 inside escutcheon assembly?

Resolution: The part number for the standard BE365 is 02-060 and the BE365F is 02-065, this include the mounting plate, and interior cover plate.:

Is the Schlage Encode Plus Compatible with Matter's Device Network?

Resolution: No, the Schlage Encode Plus is not a Matter-enabled device and does not currently support integration with the Matter protocol. However, it remains an excellent choice for users who rely on Apple H...:

What type of screws come standard with Dexter closers?

Resolution: The Dexter brand closers come standard with a universal screw pack which contains SRT, wood and machine screws, along with thru bolts.: