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FAQs

How do you change keypad output mode on Isonas R-1 reader?

Resolution: Power Cycle reader, and within a minute:*88889999Keypad will beep 3x*8 - 8-bit burst*4 - 4-bit burst#XXX - 26bit emulation where XXX is the facility codeKeypad will beep and go back to red:

Can the Auto-Lock Feature for Schlage Encode Deadbolts Be Programmed Manually on the Keypad?

Resolution: No, the auto-lock feature for Schlage Encode deadbolts cannot be programmed manually on the keypad. This functionality can only be enabled or customized through the Schlage Home app.To view instruc...:

How to Add, Edit, or Delete Apple HomeKit Access Codes

Resolution: Similar to the Schlage Home app the Apple Home app you can set up an access code for people who need access to your home.To Add Access CodesNote: An Apple Home Hub is required to add more than one ...:

Can the Schlage Connect Series Locks Use Voice Controls with Alexa?

Resolution: The Schlage Connect Series is not directly compatible with Alexa. However, by pairing your lock with a compatible smart home hub that integrates with Alexa, you can enable voice control and set up ...:

How to link your Honeywell HUB with Alexa.

Resolution: See the steps below to pair:1. Install the Alexa App onto your smart home device.2. Go to the Alexa app and select Skills.3. From the Categories section choose Smart Home.4. Search for 'Honeywell'....:

How can a master key be made for locks?

Resolution: Only a locksmith can make a master key. Home Depot, Lowe's and other authorized retailers are not able to master key. If you need help finding a local locksmith please click here.:

I have a Schlage Secure Key (blue key). Can I use this to rekey my newly purchased (or replaced) locks?

Resolution: Schlages Secure Key is no longer a viable option for rekeying Shlage locks. The blue key will no longer work on our locks. :

Can 9847WDC be installed with two top latch brackets?

Resolution: The templates and installation instructions for the 98/9947WDC devices utilize a single latch mounting bracket.This is by design so that the channel for the rods is located as close to the edge of ...:

Is the Aged Brass finish US5/609 available on the Von Duprin 55 & 88 Series?

Resolution: Yes, this finish is available for the Von Duprin 55 & 88 Series but it is an Engineering Special. If you wish to purchase a Von Duprin 55 or 88 series in the US5/609 (Aged Brass) finish, p...:

What is the difference between the 09-062 and 09-063 tailpiece kits?

Resolution: The 09-062 and the 09-063 are the same. :