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FAQs

What is the diameter of the rose for the Sectional/Rose thumbturn for the L9000 series?

Resolution: The diameter of the rose is 1.73 inches. :

Does Falcon or Schlage offer a cylindrical knob lock in the institution function?

Resolution: The Falcon X series offers a X411 which is an Asylum lock. Please click here for the Falcon X series data sheet. :

Is the Yonomi app discontinued?

Resolution: The Yonomi app is being pulled from the app store effective Friday, Sept 29, 2023.Please refer to the following for customer talking points and FAQ answers. https://www.yonomi.com/yonomi-app-e...:

What are the engraving options for the HL6/PL7/PL8 tubular, and HL6-9000 mortise locks?

Resolution: Please click here for the HL series catalog and go to page 11 for the engraving options.:

Can you reuse ELR from old 33/35 in new 33/35a?

Resolution: No. The old latch retraction units are incompatible with the new 33/35a design.:

Can a 2' Von Duprin device be cut to fit an opening smaller than 2'?

Resolution: No. The device is designed for a 2' opening and cannot be cut down.:

What happens when DC power is cut to the Chexit instead of using the yellow fire alarm input wire?

Resolution: The motor or solenoid will unblock, but the Chexit alarm will not sound since the Chexit board lost power. It is absolutely recommended to connect the Chexit fire alarm wire to a normally closed fi...:

Can the 3SP1 open to 180°?

Resolution: The 3SP1 can open to 180°, but as the hinge opens, the tension on the spring will increase making it harder to open that much. :

Can a Chexit's SEC relay be 12vdc?

Resolution: The SEC relay is a dry contact. An external 12vdc being ran through the dry contact is fine. :

Can a Chexit's Alarm relay be 12vdc?

Resolution: The Alarm relay is a dry contact. Running 12vdc through the dry contact is fine. :