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FAQs

Does Schlage Make an Encode Plus Lever Lock That Works With HomeKit?

Resolution: No, Schlage does not manufacture an Encode Plus Lever Lock with HomeKit compatibility. The Schlage Encode Lever (FE789) is designed exclusively to work with the Schlage Home app and does not suppor...:

What is the difference between the KB619 and the KB632-1?

Resolution: The KB619-1 is the same as the KB632-2 except that the 01911-001-70 Access Bow is preinstalled on the KB619-1.:

Is the E-Keyway Compatible with Schlage Residential Locks?

Resolution: The E keyway is for an Everest Commercial lock and it is not compatible with Residential Schlage locks. :

How many keys ship with the B662P?

Resolution: The B662P ships with (2) keys or 1 key per cylinder.:

What does the T stand for in a B60T?

Resolution: The T means it comes with a tapered latch instead of regular bolt latch. :

What parts are included with the uncombinated LFIC Competitor cores?

Resolution: The uncombinated versions of the new LFIC Competitor Cores are the following part numbers: 47580487 (uncombinated Sargent LFIC)47580489 (uncombinated Sargent LFIC - PRIMUS) 47580488 (unc...:

Why do AD200 and CO locks have more options for push bars then the AD300 and AD400?

Resolution: All CO and AD200/250 have more options for exit devices (push bars) because offline locks do not use the RX-LC switch in the bar. Mechanically they work with the same but the AD300 and AD400 are ne...:

What is the replacement for 8680 fobs?

Resolution: 8643T would replace this fob; however, you can also use 9651 or 9651T Classic fobs. :

How do you troubleshoot a PIB-300?

Resolution: There is no diagnostic mode, so there is no direct troubleshooting. However, there is one commonly used method: If the RX and TX LEDs are flickering on both the PIM and lock, they can close th...:

What key drops the construction balls in RCK cylinders?

Resolution: In a RCK system where there is a master, the master key will drop the construction balls.: