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FAQs

Can AD300 lock and PIM-400's be hard wired back to the same RS-485 bus connection at the ACP?

Resolution: They can both be wired to the same bus. The PIM and the lock have to have different addresses to make sure there is no overlap. For example, the PIM is address at 0, they have locks address at...:

Can an AD400-993 electrically retract the latch when used with a Von Duprin 98/99 exit device?

Resolution: The AD400-993 cannot be used to signal auto retraction when paired with a 98/99 exit device. However, it will work mechanicallyby turning the lever to retract the latch on the exit device after pre...:

Can the Schlage M400 Sex bolts be used on the Locknetics mag locks?

Resolution: The sex bolts of M400 series and Locknetics magnetic locks are not interchangeable.They are a different size and thread measurement.:

Can You Disable the Interior Lock and Unlock Buttons on the Schlage Encode Lever Smart Lock?

Resolution: No, the interior lock and unlock buttons on the Schlage Encode Lever Smart Lock cannot be disabled. These buttons are essential to the lock’s design, providing convenient locking and unlocking from...:

Can you adjust the plunger switch on the M490DE to make it more precise?

Resolution: You cannot adjust the plunger switch on the mag lock coil, it is factory set. With a proper installationthe lock will operate as expected.:

Can I use a 14-047 ND latch on an AD/CO lock instead of the 14-051?

Resolution: Functionally they are the same but there is a difference is on the face plate with the UL markings. So technically you could but theywere not designed or intended to be swapped around.:

B62: Thick Door Kit Available?

Resolution: There is no way to accommodate the B62 for a non-standard door. Please review B62 Door Prep for more information. :

When should I use shims with an AD400 lock?

Resolution: When you have a door that is thinner than 1 3/8 inches. Then shims would be ordered in increments of 1/8 inches.:

What wire gauge is required for installing the Schlage ND12EL/EU, ND80EL/EU and ND96EL/EU electrified locks?

Resolution: Please click here for the wire run and wire gauge requirements for installing the ND Series Electrified Locks. :

Will the CS450 work as a replacement strike going into an aluminum frame?

Resolution: No, this strike cannot work on an aluminum door frame but can work on a hollow metal frame since aluminum frames do not have the same depth as the hollow metal frames do. The depth on aluminum fram...: