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FAQs

Does LCN have photo's of the available plated finishes?

Resolution: See here.:

How many boxes does a Benchmark operator ship in?

Resolution: The 9131 ships in one cartonThe 9142 ships in one cartonThe 9153 ships in 3 cartons; 1 for mounting plates/cover, the other 2 each have a control box, motor gearbox, arm assembly and mounting hardw...:

Does the ND lock ship with the D500-000 spacer when ordered with the B (Less SFIC) suffix?

Resolution: If a Schlage ND lock is ordered with the B cylinder suffix (which refers to Less Small Format Interchangeable Core/SFIC), then the lock will come supplied with a core spacer (part number D500-000) ...:

Can I use a Falcon A2 pinning kit to pin Schlage SFIC cores?

Resolution: The Schlage A2 pins have a cone shape tip whereas Falcon A2 pins are more flat/rounded on the tip and can not be used.. :

Can I use Schlage SFIC A2 pinning kit to key Falcon SFIC cores?

Resolution: No, the Falcon SFIC pins are rounded/flat on the tip whereas Schlage SFIC pins are more of a cone shape on the bottom.:

Are the PIM 400-485 and WRI 400 weatherized and waterproof for a full outdoor install?

Resolution: Use a NEMA 4X certified cable gland on the WRI where wires enter/exit. The PIM must be mounted indoors, no exceptions.:

How do I get the LX (Latchbolt Monitor Switch) option from the Von Duprin E7500 mortise lock?

Resolution: When ordering the Von Duprin E7500 mortise lock (which locks/unlocks lever function), there are two switches that are provided with the E7500 lock. One is for LX (Latch bolt monitor) and the ...:

Can I use a rim cylinder to retract the latches on the Von Duprin 5547 device?

Resolution: Yes, a rim cylinder can be used to retract the latches for the 5547 metal door device, but the 555 NL CA (Night Latch, Cylinder Assembly) must be used. This assembly holds the rim cylinder in...:

How do I determine my COR length?

Resolution: To determine proper Coordinator length, the channel must reach all the way across the “active” leaf, then preferably ½ way across the “inactive” leaf. For example, we would specify the COR52 ...:

Is an RX switch required for the Von Duprin / Falcon ALK Alarm Kit?

Resolution: Yes, the RX (or LX) switch is required to operate the Von Duprin/Falcon ALK Alarm Kit horn. The switch under the pushbar completes the circuit to sound the horn. :