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FAQs

How do I get the LX (Latchbolt Monitor Switch) option from the Von Duprin E7500 mortise lock?

Resolution: When ordering the Von Duprin E7500 mortise lock (which locks/unlocks lever function), there are two switches that are provided with the E7500 lock. One is for LX (Latch bolt monitor) and the ...:

Can I use a rim cylinder to retract the latches on the Von Duprin 5547 device?

Resolution: Yes, a rim cylinder can be used to retract the latches for the 5547 metal door device, but the 555 NL CA (Night Latch, Cylinder Assembly) must be used. This assembly holds the rim cylinder in...:

How do I determine my COR length?

Resolution: To determine proper Coordinator length, the channel must reach all the way across the “active” leaf, then preferably ½ way across the “inactive” leaf. For example, we would specify the COR52 ...:

Is an RX switch required for the Von Duprin / Falcon ALK Alarm Kit?

Resolution: Yes, the RX (or LX) switch is required to operate the Von Duprin/Falcon ALK Alarm Kit horn. The switch under the pushbar completes the circuit to sound the horn. :

Can AD300 lock and PIM-400's be hard wired back to the same RS-485 bus connection at the ACP?

Resolution: They can both be wired to the same bus. The PIM and the lock have to have different addresses to make sure there is no overlap. For example, the PIM is address at 0, they have locks address at...:

Can an AD400-993 electrically retract the latch when used with a Von Duprin 98/99 exit device?

Resolution: The AD400-993 cannot be used to signal auto retraction when paired with a 98/99 exit device. However, it will work mechanicallyby turning the lever to retract the latch on the exit device after pre...:

Can the Schlage M400 Sex bolts be used on the Locknetics mag locks?

Resolution: The sex bolts of M400 series and Locknetics magnetic locks are not interchangeable.They are a different size and thread measurement.:

Can You Disable the Interior Lock and Unlock Buttons on the Schlage Encode Lever Smart Lock?

Resolution: No, the interior lock and unlock buttons on the Schlage Encode Lever Smart Lock cannot be disabled. These buttons are essential to the lock’s design, providing convenient locking and unlocking from...:

Can you adjust the plunger switch on the M490DE to make it more precise?

Resolution: You cannot adjust the plunger switch on the mag lock coil, it is factory set. With a proper installationthe lock will operate as expected.:

Can I use a 14-047 ND latch on an AD/CO lock instead of the 14-051?

Resolution: Functionally they are the same but there is a difference is on the face plate with the UL markings. So technically you could but theywere not designed or intended to be swapped around.: