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FAQs

Can You Disable the Interior Lock and Unlock Buttons on the Schlage Encode Lever Smart Lock?

Resolution: No, the interior lock and unlock buttons on the Schlage Encode Lever Smart Lock cannot be disabled. These buttons are essential to the lock’s design, providing convenient locking and unlocking from...:

Can you adjust the plunger switch on the M490DE to make it more precise?

Resolution: You cannot adjust the plunger switch on the mag lock coil, it is factory set. With a proper installationthe lock will operate as expected.:

Can I use a 14-047 ND latch on an AD/CO lock instead of the 14-051?

Resolution: Functionally they are the same but there is a difference is on the face plate with the UL markings. So technically you could but theywere not designed or intended to be swapped around.:

B62: Thick Door Kit Available?

Resolution: There is no way to accommodate the B62 for a non-standard door. Please review B62 Door Prep for more information. :

When should I use shims with an AD400 lock?

Resolution: When you have a door that is thinner than 1 3/8 inches. Then shims would be ordered in increments of 1/8 inches.:

What wire gauge is required for installing the Schlage ND12EL/EU, ND80EL/EU and ND96EL/EU electrified locks?

Resolution: Please click here for the wire run and wire gauge requirements for installing the ND Series Electrified Locks. :

Will the CS450 work as a replacement strike going into an aluminum frame?

Resolution: No, this strike cannot work on an aluminum door frame but can work on a hollow metal frame since aluminum frames do not have the same depth as the hollow metal frames do. The depth on aluminum fram...:

Can I just swap out the PCB board in the M490DE and make it a M490DEP?

Resolution: No, the MBS is in the coil assembly so switching out the PCB won't work.:

How do I order a small format core on a 650 series keyswitch?

Resolution: Order it as a mortise cylinder. The part number for SFIC is 80-102.:

Can You Install an Encode Lever and Another Encode Series Deadbolt on the Same Door?

Resolution: The ability to install both the Schlage Encode Lever (FE789) and another Schlage Encode series lock (BE489/BE499) on the same door depends on the door preparation. Here's what you need to know:Stan...: