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FAQs

What parts are needed to change the handing on a 9540DPS Sr Swing?

Resolution: To change the handing on a 9540DPS Sr Swing, you will need to replace the Arm/Spindle Plate with DPS and the Motor Gearbox.Arm/Spindle plate (2.75 SC) with DPS – 3077-11A (specify hand) or &n...:

What is the thickness of a 386T trim? The catalog says projection is 2-7/16", but that includes the curved handles.

Resolution: The main body depth where the rim cylinder is located is 2". :

Dimensions of FS455 rubber tip

Resolution: The thickest part of the pad part is 1" diameter and the narrower part that goes up into the foot is 0.67" diameter, the exposed rubber height is ¼".:

Schlage Home App: Account Password Requirements

Resolution: The Schlage Home applications password must be at least 8 Characters in length and must contain a Capitol Letter, Lower Case Letter, a number, and a special Character. :

How to Manually Program the Schlage Encode locks?

Resolution: It is recommended to use the Schlage Home app to program the Schlage Encode Locks, including models BE489, BE499, and FE789, as the app offers more features and is more user-friendly. You can click...:

Is the FE575/FE595 UL fire rated?

Resolution: Although the lock may have a UL latch, the FE575/595 UL is not UL listed for use on a fire rated door. :

Are Schlage Locks Compatible with Alarm.com

Resolution: The Schlage Connect Series is compatible with Alarm.com and can be integrated into their systems. The process for Including the lock may vary depending on your service provider. It is best to ...:

Does LCN have photo's of the available plated finishes?

Resolution: See here.:

How many boxes does a Benchmark operator ship in?

Resolution: The 9131 ships in one cartonThe 9142 ships in one cartonThe 9153 ships in 3 cartons; 1 for mounting plates/cover, the other 2 each have a control box, motor gearbox, arm assembly and mounting hardw...:

Does the ND lock ship with the D500-000 spacer when ordered with the B (Less SFIC) suffix?

Resolution: If a Schlage ND lock is ordered with the B cylinder suffix (which refers to Less Small Format Interchangeable Core/SFIC), then the lock will come supplied with a core spacer (part number D500-000) ...: