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FAQs

Resolution: Schlage Combinating Rule 15 is a name given to the set of measurements that govern how most Schlage keys are cut and most Schlage cylinders are pinned. It is called Combinating Rule 15 becaus...:

Is the Chexit motor field replaceable?

Resolution: The Chexit motor is not field replaceable. If the motor fails, need to order new Chexit device.:

Does Falcon sell individual mechanism cases for various exit devices?

Resolution: Falcon does sell mechanism cases, but uses the description “channels” or “channel assemblies”.:

Is the Von Duprin 22 mechanism case sold as a service item?

Resolution: Von Duprin does not sell the 22 mechanism case as a service item. :

25 R -2 Bulletin

Resolution: The dual cylinder option is now available to order for Falcon 25 rim with lever trim exit devices. The dual cylinder option (-2) allows for intuitive unlocking and locking of the ...:

25-R-L-2 / F-25-R-L-2

Resolution: :

Is there a part number for just the plastic face plate on the 8310-813?

Resolution: Unfortunately LCN does not stock individual parts of the 8310-813 actuator, only complete actuators. So LCN does not sell the face plates separately. :

What is the position of the 7500 mortise NL screw when installed with E996 and M996 trim?

Resolution: That screw should be turned out counterclockwise all the way so the screw head is flush with lock body.:

Why does the template for the 6211 read "Deadlatch not guaranteed on cylindrical applications"?

Resolution: The deadlocking trigger on cylindrical locks is a small piece on the back of the latchbolt.It is difficult to adjust the position of the lip of the strike to depress that trigger without preloading...:

Have we tested a WS9957 with a mullion?

Resolution: The WS98/9957 was created to handle single doors only.The WS98/9927 can be used on double doors without a mullion.: