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FAQs

Resolution: The dual cylinder option is now available to order for Falcon 25 rim with lever trim exit devices. The dual cylinder option (-2) allows for intuitive unlocking and locking of the ...:

25-R-L-2 / F-25-R-L-2

Resolution: :

Is there a part number for just the plastic face plate on the 8310-813?

Resolution: Unfortunately LCN does not stock individual parts of the 8310-813 actuator, only complete actuators. So LCN does not sell the face plates separately. :

What is the position of the 7500 mortise NL screw when installed with E996 and M996 trim?

Resolution: That screw should be turned out counterclockwise all the way so the screw head is flush with lock body.:

Why does the template for the 6211 read "Deadlatch not guaranteed on cylindrical applications"?

Resolution: The deadlocking trigger on cylindrical locks is a small piece on the back of the latchbolt.It is difficult to adjust the position of the lip of the strike to depress that trigger without preloading...:

Have we tested a WS9957 with a mullion?

Resolution: The WS98/9957 was created to handle single doors only.The WS98/9927 can be used on double doors without a mullion.:

Can the Falcon OHC100 closer be used in a wood frame?

Resolution: The Falcon OHC 100 concealed closer is designed to be used in Aluminum Doors and Frames.See here for Falcon door control catalog:

Which cylinder type does the Von Duprin 210K trim use?

Resolution: The 210K trim uses a Schlage 6-pin “C” keyway.:

Is the sizing spacer for Von Duprin concealed cable devices available as a service item?

Resolution: The cable sizing spacer is only available with Von Duprin 33/3549A and 98/9949 devices or with individual cable assemblies. It cannot be purchased separately.:

Can I convert an existing QEL device to a mechanical only application with hex dogging (HD) or cylinder dogging (CD)?

Resolution: Existing QEL devices can be converted to mechanical only applications with hex dogging or cylinder dogging. Please note that this conversion is only possible with panic devices; it is NOT pos...: