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FAQs

What is the part number for the L0170 mounting bar?

Resolution: The part number for the mounting bar for both the L0170 and L0172 is L583-286.:

Will the old plunger bar for the ND50 work with the new push button?

Resolution: The plunger bars for the ND50 and the ND53 were slightly modified in the 2017 redesign. The new buttons will not fit on the old plunger bars. :

Can you order just the back mounting plate for the 4600 operators?

Resolution: Unfortunately, the back mounting plate for the 4630/4640 operators is not available by itself. The only options here will be to purchase a new operator or the 4630/40-3018 mounting plate assembly w...:

What is the thickness of the 996L-NL/RV trim?

Resolution: The escutcheon is approximately 7/8” where the rim cylinder sits in the plate.:

Can the Encode Plus Be Controlled Through Apple HomeKit with an Android Phone?

Resolution: Apple HomeKit devices, such as the Schlage Encode Plus (BE499), can only be controlled using an Apple iPhone or Watch. If you wish to manage the Encode Plus with an Android phone, you must use the ...:

How to Remove a Stuck Deadbolt?

Resolution: If your deadbolt lock is stuck in the locked position but needs to be removed from your door, follow these steps to resolve the issue:What You'll Need:Phillips-head screwdriverFlat-head screwdriver...:

Does LCN sell just the keys for the 8310-806K Key Switch?

Resolution: Unfortunately, LCN does not sell the individual keys for the 8310-806K key switch.:

How to Remove a Stuck Latch

Resolution: If your knob, lever, or handle set latch is stuck in the door and cannot be removed, follow the steps below to resolve the issue:What You'll NeedPliers or Needle-Nose PliersPhillips-head screwdrive...:

How do you order Falcon keys with Do Not Disturb?

Resolution: To order falcon keys with “Do Not Duplicate” you must specify 50-219 DO NOT DUPLICATE :

Is the 09-907 mortise thumbturn still offered?

Resolution: Due to low volume demand on the 09-907 it was discontinued as of March 3rd, 2023. In its place you could order a 09-904 118 in conjunction with a 36-082 025 blocking ring to accomplish this same it...: