User questions

Question
Answer
  • Does Steelcraft prime paint doors and frame?
  • Steelcraft field paint instructions
  • Does Von Duprin offer custom color match?
  • PRIME PAINT
  • Does the wire size of an EPT affect the operation of an EL device?
  • EL Device Troubleshooting Guide
  • Is there a template that shows where to drill the hole for E/EL/SS/RX/LX/CX wires?
  • Does the 4600 Series (4630 4640) operator have a built in relay?
  • What is the difference between Von Duprin EL and E functions?
  • Why is my latch not retracting when I depress the push pad on an XP98/99 device?
  • Can an EL device be ordered Fail Secure?
  • What side of the door is the 4040SE mounted?
  • Locknetics Electric Strikes on Double Door Applications
  • Emergency Secure Lockdown (ESL) Frequently Asked Questions
  • Why would an EL1690 retract the rods but not hold them?.
  • Why will my EL 1490 fire my latches but not hold?
  • Will the MPB-842 or MPB-840 power EL or QEL devices?
  • Is Von Duprin's EL device rated for continuous duty?
  • Is a Von Duprin or Falcon EL device available in 12V?
  • Why do you need the potted circuit breaker for the Von Duprin EL device?
  • Does the PS914-2RS x EL device have time delay?
  • Can a PS872 operate EL devices?
  • Why does the DC output voltage on the PS914-2RS or PS914-4RL drops when access control is activated?
  • Will the PS861 power an EL99?
  • What is (SD) Special Dogging?
  • How is a ELR or panic device wired to a Senior Swing?
  • What could cause the fuse to blow in a PS873 power supply?
  • What are the Von Duprin part numbers for RX, LX and RX,LX-LC switch kits for field installation?
  • Can an existing 1990 be changed to an EL1490 and use the existing rods?
  • Does the cylinder cam get inverted on the SD option for the Von Duprin 99 exit device?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • What gauge wire is needed for CX red and black power wires?
  • Is the Von Duprin EPT10 required for CX device?
  • What is the most common practice for running electric power from a frame to the door and hardware?
  • What is the best way to test the Von Duprin EL solenoid?
  • Does the 672 and 692 include a Door Loop?
  • How far can a 4ft EL 99R device be cut down to?
  • Can you cut the EL conversion kit - 3' base plate to fit a 30" 9947 device?
  • What would cause an EL device to pull and release?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • What power supply is needed for EL devices?
  • Can the EL solenoid be replaced in the former Monarch 17/18 devices?
  • What power supply is required for two EL devices and one LCN auto operator?
  • Can the low coin cell Nuisance delay be Disabled on a CO200?
  • Can the electric strike be used with a vertical rod device on a fire-rated door?
  • How far down can an exit device be cut down in the field?
  • Is the 900-ELK wiring adaptor required when using the PS914 power supplies?
  • Why is the Von Duprin PS873 power supply buzzing or chattering?
  • Would the 900-4R option board control EL devices in a PS914?
  • Can the 8200 Series operator power a electric strike?
  • What is the difference between a 4110-18, and a 4110-18 CUSH drop plates?
  • When did the 4111 Cush arms become non-handed?
  • What is the part number for the Spring Cush block?
  • Can you mount a 4040XP CUSH with a Flush Transom frame?
  • Can I mount an LCN Cush closer with an GJ overhead stop?
  • What is the maximum degree of opening you can template a 4110 Cush closer?
  • Is the Cush Shoe Support (-30) the same for all of LCN closers?
  • Is the EDA or Cush arm with threaded studs still available?
  • SPRING CUSH ARM
  • HOLD-OPEN CUSH
  • SPRING HOLD-OPEN CUSH ARM
  • What is the difference between an LCN CUSH arm, and an LCN EDA arm?
  • Can a Cam Lift hinge be used with LCN closers?
  • Can you replace a regular arm with a hold open with out moving the door closer?
  • How do I set the hold open on my 4040 closer?
  • What does BSS and CSS stand for?
  • How do you adjust a door closer?
  • What are the 1460 closer arm options?
  • Can you mount a 4041 Cush arm with a EDA arm template and get 180 degrees opening?
  • Can a 4040 open to 180°?
  • Can you convert a 4041 Cush arm to a 4041 HCush arm and use the same templating?
  • What is the part # for the 4040 HCush arm?
  • How do you order a 4110 hold open spring cush arm only?
  • Are there special brackets needed when using the 4110 series with a coordinator?
  • What is the part number for the spindle for a 373L control?
  • What is the part number for a L mortise lock spindle?
  • What is the size of the L9000 spindle?
  • Can you convert the 510 L trim to an L-NL (storeroom) function?
  • Are the ALX-series and AL-series latches interchangeable?
  • Where do I install my Auxiliary Fire Latch (AFL) in a Less Bottom Rod, Fire Rated (LBR-F) exit device?
  • What would cause my Chexit to go into a weak alarm 10 seconds after arming it?
  • Will a key from pull side retract the Chexit device latchbolt when armed?
  • Does the Chexit device retract the latch bolt?
  • Chexit goes into alarm with fast flashing LED and not locking after rearm time.
  • Why is my Von Duprin CX going into a weak alarm after the rearm delay?
  • Solenoid on Chexit pulls back and immediately lets go and alarm goes off with red solid light.
  • Where is the Deadbolt Monitor, Latchbolt Monitor, RX Switch, EL/EU Switch and Motor Assembly located in an L9000 Electrified Lockcase?
  • Why are the bolts larger on the 8102, 8103, 8103EZ, 8190, 9100, 9103EZ, 9190?
  • Does Von Duprin offer any pulls that through bolt to the Guard-X device?
  • What is the part number for the CX wiring assembly?
  • Can Von Duprin QEL/EL and CX be in the same device?
  • Can the Von Duprin Chexit device be ordered with LX latch bolt monitor?
  • What would cause an EL device to pull and release?
  • When was e.Primus discontinued?
  • Can the XX-V, 19-V, 24-V or 25-V extension rod be used on the bottom rod?
  • When the HHD is plugged in the error "USB device not recognized" pops up
  • Schlage Express - Software Freezes Upon Clicking "Generate Program Files"
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Why doesn't the AD-Series-Exit Device communicate with the Hand Held Device after rehanding the lockset?
  • What is a DC-200?
  • Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
  • Why is my HHD not connecting to my AD lock?