User questions

Question
Answer
  • What is the difference between normally open and normally closed?
  • Why does the PS900 power supply not provide any DC output when AC power light is on?
  • Will the 9100 series Benchmark III power an electric strike?
  • What would cause the Von Duprin Chexit device to have one red flash when armed then nothing?
  • Can you have an EL device and a SS device on the same device?
  • Can Primus keys operate non Primus cylinders?
  • Can Primus keys operate non Primus cylinders?
  • What is the difference between the Falcon M and MA series mortise locks?
  • Can out of plumb (twisted) frames be adjusted?
  • What are the installation tolerances for hollow metal frames?
  • Door hitting the strike jamb?
  • Why is the Von Duprin exit alarm ALK going into alarm on it's own?
  • Why won't the friction hold open arm on my closer stay adjusted?
  • How do you adjust a door closer?
  • What size Allen wrench is used for Closer adjustment?
  • Is there adjustment limits on the regulation valves of LCN manual closers?
  • What is the delay time adjustment on a Delayed Action closers?
  • What size Allen wrench is used for Closer adjustment?
  • Will a Falcon cylinder work in a Schlage lock?
  • Where can I download the latest version for the Schlage Utility Software?
  • Where can I find discontinued G lock templates?