User questions

Question
Answer
  • Does Von Duprin offer replacement QEL motors?
  • Is there a Von Duprin conversion kit to change mechanical to electric latch retraction EL in the field?
  • What is the rough opening in walls for frame installations?
  • What is a Pocket Door Frames?
  • ROUGH OPENING
  • Will the new concealed vertical cable system work with any door height?
  • What is the difference between the FE and DE-Series frames
  • What is clear opening width?
  • OPENING SIZE
  • Can a Von Duprin 3' pushpad exit device be converted to a 4' device in the field?
  • How many compression anchors are provide per jamb on DW-Series frames?
  • What is the rough opening in walls for frame installations?
  • What is a Pocket Door Frames?
  • What is the difference between the FE and DE-Series frames
  • ROUGH OPENING
  • OPENING SIZE
  • What is clear opening width?
  • Schlage H Series
  • Why does the lock beeper on the AD-200 not sound when the Schlage button is pressed?
  • How can I get help for my Locknetics Products?
  • Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?
  • “Invalid username or password” error when logging into my Schlage app account
  • What options do I have if I have forgotten my HandNet for Windows login?
  • What is the part number for a L mortise lock spindle?
  • What is the part number for the L lock solenoid?
  • When was e.Primus discontinued?
  • What are the part numbers for the mounting posts and screws for an L9000 lock?
  • What is the part number for the outside trim assembly on L9000 mortise locks?
  • Does Schlage offer a rabbetted latch and strike kit?
  • What are the part numbers for the ND lock spring cages?
  • Are there parts available for the old D lever locks?
  • What is the part number for an AL Series cylinder?
  • Will Schlage locks with a BD suffix accept a best SFIC core?
  • What cam do Schlage mortise locks use?
  • When was the Schlage K mortise lock introduced?
  • What is the Buy American Act (BAA)?
  • Does Schlage offer a cam that will work with a Yale mortise lock?
  • How do you remove an AL lock from a door?
  • Which conventional cylinder cam is used with an Adams Rite MS series lock?
  • What backsets are available on Schlage and Falcon locks?
  • What size is the Schlage H escutcheon?
  • What is the part number for T lock tailpiece used with a conventional cylinder?
  • What are the part numbers for the inside and outside knobs for the L series?
  • Are the Schlage H series knobs sold separate?
  • What is the part number for the Schlage cylinder to work in a Falcon T lock?
  • What is the part number for the springcage for an L9000 lock?
  • Where can I download the latest version for the Schlage Utility Software?
  • Why does my AD-200 not accept a new programming code?
  • When should I update the firmware in my AD-Series or CO-Series products 2:
  • What is a DC-200?
  • When should I update the firmware in my AD-Series or CO-Series products:
  • Can the low coin cell Nuisance delay be Disabled on a CO200?
  • What hinges can an EPT be installed with?
  • What is the difference between the FE and DE-Series frames
  • Can the bar style coordinators be used with swing clear hinges?
  • Does a SEH require a door closer?
  • Will a Senior Swing work with swing clear hinges?
  • Can a 4010 be mounted with swing clear hinges?
  • Can you use a 4040SE with swing clear hinges on the pull side?
  • Can we do TW on swing clear hinges?
  • What is the template for 5BB1HW for Swing Clear Hinges?
  • Is there a template that shows where to drill the hole for E/EL/SS/RX/LX/CX wires?
  • What is the power output of a 4600 operator?
  • Why is the Von Duprin PS873 power supply buzzing or chattering?
  • What gauge wire is needed for a CX device?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • Does the wire size of an EPT affect the operation of an EL device?