User questions

Question
Answer
  • How do you identify the model of a Falcon closer?
  • How is HB achieved on the 1690 device?
  • How do you adjust a door closer?
  • Where are hardware templates?
  • How do I get service on my Astro Swing operator that isn't working properly?
  • Are there any parts available for the old Dor-O-Matic 1200 overhead concealed series closers?
  • Are there any instructions for Von Duprin device maintenance?
  • Where are the part manuals for Falcon exits?
  • What power supply is need for Falcon EL devices?
  • How far can the 1690 series Doromatic be cut down?
  • What strike is used for a pair of doors with a Dor O Matic Rim device x Flushbolts on inactive door?
  • What is the part number for Doromatic EL solenoid?
  • What is the part # for Doromatic pinion cam?
  • Is the old Doromatic 1090 the same as a 2090?
  • When did Doromatic change the 1690 dogging assembly?
  • Can you operate a Doromatic EL 1490 with an LCN power supply?
  • What is the difference between ED and EL for Doromatic devices?
  • Are any of the DOM exit devices rated?
  • Can the Von Duprin RX Switch be installed on an existing Falcon Monarch 19?
  • Is the 1990 a direct replacement for the 990 Exit device?
  • ELECTRIC POWER TRANSFER
  • What is the part number for our AL series electric strike?
  • What is the part number for a blade stop shim for a 6111 or 6113 electric strike?
  • What is the part number for the 6000 series electric strike 24VDC solenoid?
  • What is the part number for mounting tabs for electric strikes?
  • How to order the 10-091 Armor Front Strike in a double door application?
  • Does Schlage offer a rabbetted latch and strike kit?
  • What is the part number for the "ridged" or "strike" plate on the 299 roller strike?
  • Can the 4854 mullion be ordered as prepped for two 6111 electric strikes?
  • What is the backset for the Von Duprin WS9827 device when installed on Steelcraft Paladin series door?
  • STRIKE PREP
  • What mullions should be used with XP devices?
  • How do I order a Von Duprin mullion prepped for something other than our standard strikes?
  • Where are hardware templates?
  • Where can Von Duprin 6300 electric strike installation instructions or templates be found?
  • Why doesn't Von Duprin supply a template for the 6223 closed back double door electric strike showing all the different mortise locks it can be used with?
  • Will a Falcon cylinder work in a Schlage lock?
  • How do I change the hand of a hotel cylinder?
  • Explain the function for the L9485.
  • Can you order an ND85 with a primus cylinder?
  • Will the L9485 or L9486 operate without a hotel cylinder?
  • How does a Falcon Hotel cylinder operate?
  • What does the hotel indicator look like for the A, AL, D, and ND?
  • How do you test the potted circuit breaker or potted module on an EL device?
  • Is the power to the Von Duprin potted module polarized?
  • Why do you need the potted circuit breaker for the Von Duprin EL device?
  • Why will my EL 1490 fire my latches but not hold?
  • Why would an EL1690 retract the rods but not hold them?.
  • Is the 900-ELK wiring adaptor required when using the PS914 power supplies?
  • What is the Buy American Act (BAA)?
  • How do you change the Von Duprin 990TP trim to NL function?
  • What causes the top rod case to pull away from or strip out of the face of a steel door?
  • What is the part number for the E996L rim conversion kit?
  • Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
  • What would keep the vertical rod exit devices top latch from being held retracted in the open position?
  • What is the maximum door undercut for fire rated vertical rod exit devices?
  • Is the Von Duprin 1609 strike fire rated for pairs of doors?
  • Can the Von Duprin 8827 latch be used for flush transom doors? Does Von Duprin make a strike for surface vertical rod devices with flush transom applications?
  • What is the difference between Von Duprin LX and/or RX switches and the Signal Switch SS option?
  • Can the new 900-2Q option board be used with an old Von Duprin PS873 power supply?
  • Does Von Duprin offer a classroom security option with visual status indication?
  • Can the Von Duprin ALK exit alarm be ordered with hex dogging option on?
  • Why is the 2Q option board required to operate Von Duprin QEL devices?
  • Is the Double Cylinder option available on Von Duprin vertical rod models of the 98/99 series exit device?
  • Does the Von Duprin CD kit include the machined cover plate for the cylinder?
  • Does the cam have to be inverted for cylinder dogging on the falcon 25?
  • Can you add the LX option to a Von Duprin device that already has the RX option?
  • What is (SD) Special Dogging?