User questions

Question
Answer
  • Price Books and pricing information
  • NDE - Construction Core Program Charges
  • What is the difference between the 09-713 and the 09-663 armor front?
  • What does the E & T or H stand for in the falcon conventional cylinder section of the Falcon Price book?
  • The Ives catalog shows a 9624 offset pull that is not in the price book. What is 9624?
  • Why does the Schlage button light up “Green” when I open the door?
  • Can I remotely open the NDE80 with my phone app?
  • AL-Series Plunger Assembly Instructions
  • How to Reset a BE367 Deadbolt to Factory Settings
  • Resetting a CO200 / CO250 Series Lock back to Factory Default Settings
  • Will a 4040 Hw/PA hold open at 180°?
  • What is the delay time adjustment on a Delayed Action closers?
  • Does Von Duprin offer a classroom security option with visual status indication?
  • Does the PD listed with lock model number mean anything?
  • What is the purpose of a Swing Free arm on a 4310ME?
  • What is exposed glass size?
  • What does BSS and CSS stand for?
  • What does XQ06-878 stand for?
  • Legacy ISONAS ASM and EDK on RC04 Readers
  • Will the 9100 series Benchmark III power an electric strike?
  • When did we start shipping the Senior Swing, Benchmark, and Falcon operators with the ES Filter?
  • What is power boost on a Senior Swing or Benchmark operator?
  • How do you install the arms on a 9100 Series Benchmark operator?
  • What are ElectroMechanical Automatic Operators?
  • What is maximum reveal for the 9140?
  • How do you change a 9130 Benchmark to a 9140 Benchmark?
  • How do I fix a Benchmark 9100 that the belt keeps sliding down on motor gearbox?
  • Can a 9100 series Benchmark be used on a high traffic exterior door?
  • Warranty information on Allegion Commercial products.
  • FIRE ENDURANCE RATING
  • FIRE PROTECTION RATING
  • Fire Rating for AD and CO locks
  • FIRE RATING
  • Is the GF3000 UL listed?
  • What are High Definition door panels?
  • Are Steelcraft doors and/or frames fire rated?
  • Is the Von Duprin Guard-X exit device fire rated?
  • What is the maximum glass light size available on a 20 minute sidelight frame?
  • How many P & D (Pierce and Dimple) holes are in a frame?
  • Locknetics NC450 Strike and Fire Rating
  • Are Ives butt hinges fire rated?
  • What are security jamb anchors?
  • Are ND locks available in 629 or 630 finishes?
  • Are GrainTech doors available with hardware preps?
  • Are multiple narrow lights available?
  • What is GrainTech?
  • What fire ratings are available on DW-Series Borrowed Lights?
  • What fire rated Dutch Door sizes are available?
  • What is the max rating available on an full glass (FG) door?
  • What is ASTM E-119?
  • Does the Ives coordinator mounting bracket, like a MB1F, carry a fire rating?
  • What is a U-Factor?
  • Fire Rating for AD and CO locks
  • What is the most common practice for running electric power from a frame to the door and hardware?
  • Can wood doors be used with with double egress frames?
  • Can I use the 990 DT trim with a fire rated device?
  • Which strike do you use with an XP98/99 device?
  • What is the maximum glass light size on a 3 hour (180 minute) fire rated door?
  • Can the electric strike be used with a vertical rod device on a fire-rated door?
  • When were 313AN & 315AN anodized finishes changed to SP313 (695) and 622 powder coat finishes?
  • What finishes should be used on exit devices near the ocean or in saltwater environments?
  • ANODIZED
  • I replaced the CT5000 coin cell, but I still get a Low Battery indication.
  • Why do AD Series offline locks still give a Low Coin Cell indication after I install a new coin cell?
  • What is the low battery threshold for the AD and CO Locks?
  • What drains the AA batteries on an CO-Series lock?
  • What drains the AA batteries on an AD-Series lock?