User questions

Question
Answer
  • Where can I find AD/CO Series User Guides?
  • How is a CM lock manually programmed?
  • Why does my AD-200 not accept a new programming code?
  • Who to contact?
  • How do I contact Allegion Customer Service or Technical Support?
  • How do I contact Schlage Biometrics Technical Support?
  • Schlage Residential Product Warranties
  • How do I find information on a Master Key system or structure number?
  • How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
  • How to adjust First, Delay, and Retry in a PIM400 & AD400?
  • How do I order a lock for a non-standard or thick door?
  • Can L9000 locks be ordered for extended or thick doors?
  • What size machine screws are used with thru bolts and a 2-3/4" thick door and a 4040 closer?
  • How do I calculate lip length?
  • What cylinder is required for the 360L from Von Duprin?
  • What is the door range for an ND lock?
  • What is the warranty for Schlage commercial mechanical locks?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • What is the Falcon lock warranty?
  • Schlage Residential Product Warranties
  • What is the finish warranty on Allegion products?
  • Hardware finish warranty
  • What is thermal bow?
  • THERMAL BOW
  • Why is there a hole in the bow of the new Everest 29 keys?
  • What is the part number for emergency release tool for the D271 / B571?
  • What cylinder do I use on a Von Duprin Keyed Removable Mullion?
  • What mortise cylinder cam is needed for KR4023?
  • Von Duprin electrified mullions and handing details.
  • Is the keyed removable option KR available on Von Duprin aluminum mullions?
  • Which keyed removable kit is used with a 4754, 4854, 9854, or 9954 mullion?
  • What versions of Microsoft Windows are compatible with Schlage Express version 4.4.2?
  • What gauge wire is needed for a CX device?
  • Is the EL wiring adapter needed for QEL?
  • Are the EL wiring harnesses still required with the new potted module?
  • Is the 900-ELK wiring adaptor required when using the PS914 power supplies?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • How is a ELR or panic device wired to a Senior Swing?
  • How to wire 873-4TD to have 1 input trigger 2 EL devices?
  • What is the power output of a 4600 operator?
  • How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • Can you power an electric strike or maglock from the 9500 Series Senior Swing?
  • How do you install the LCN 9540 Senior Swing (REG) push arm?
  • How do you install the LCN 9530 Senior Swing (STD) pull arm?
  • What wires are the activation inputs for the Senior Swing?
  • Where does the 8310-877 safety sensor attach to the Senior Swing controller?
  • Does the 9540 Senior Swing need a separate relay board for wiring to electric locks?
  • Is there an On/Off switch for the 9500 Senior Swing?
  • How is a ELR or panic device wired to a Senior Swing?
  • What does a Warning 80 or 17 mean on a F-Series hand reader?
  • Does F-series SDK support E-Series hand readers?
  • Why does a biometric hand reader display "Time restriction" ?
  • HandPunch Prom Releases
  • On a HandPunch when the "Time and Attendance" mode is activated, how do you perform a "Department Code" Function?
  • How do I install a modem on a biometric F-Series HandKey?
  • Is there a way to prevent an employee from making any type of punch (IN or OUT) during the lunch lockout period on a HP4000?
  • What is the standard memory level for a biometric F-series HP-3000-E-XL?
  • Are Schlage wall mounted readers FIPS 201 compliant?
  • Is the FMK reader FIPS 201 compliant?