User questions

Question
Answer
  • How do you identify the model number and date code of an LCN cast iron hydraulic closer?
  • On which closer is the fusible link arm available?
  • How are the solenoid air valves in the 7900 series control boxes marked?
  • What is a 4430 / 4330?
  • Does LCN or Dor-O-Matic still make a floor closer?
  • Which arm is the same as the 4640 regular arm?
  • What is the part number for the 1460 cylinder mounting bracket?
  • Does LCN offer a full length actuator?
  • Is there adjustment limits on the regulation valves of LCN manual closers?
  • What LCN closer is used for double acting door?
  • What are the minimum door widths for a Senior Swing?
  • Can a Senior Swing 9550 be mounted on an unequal pair of doors?
  • Can I get a Senior Swing with a reduced opening force gearbox?
  • What are the LCN Senior Swing error codes?
  • How do you install the LCN 9540 Senior Swing (REG) push arm?
  • How do you install the LCN 9530 Senior Swing (STD) pull arm?
  • What causes a Senior Swing door to hang open and not close?
  • What is the minimum and maximum reveal for a 9500 Series Senior Swing operator?
  • What would cause a Senior Swing to open too far?
  • What are the SRT screws lengths used with LCN Closers?
  • What is the part number for the 1460 cylinder mounting bracket?
  • What size machine screws are used with thru bolts and a 2-3/4" thick door and a 4040 closer?
  • Does LCN have Torx head wood screws?
  • What is the thread size on LCN thru bolts?
  • Do I need to order the LCN 4040XP closer X ST-3596 to get the cover screw to secure the snap on cover to the cylinder?
  • Can SRT screws be used in a wood door or frame?
  • Do LCN closers come with thru bolts?
  • What length SRT screw is used for mounting the body of a 1461 closer?
  • Do you sell lead lined pivots?
  • Does Ives offer a continuous hinge for lead lined doors?
  • What is the difference between the FE and DE-Series frames
  • Can DE-Series frames be prepared for pocket pivot hinges?
  • Can a 450 overhead be used on a 48" wide door hung with butt hinges or offset pivots?
  • Is lead lining a GJ overhead an option or even needed when used in an X-ray room?
  • Where does the hold open switch on the 4630 / 4640 wire into on the 1-24 single terminal strip?
  • Can I get parts for an old 4610/4620 auto operator?
  • What parts are required to update an older 4630 or 4640 operator from the old on/off switch and/or I/O board to the new version?
  • Why would a 8310-806K be used in conjunction with a 4600 that has a on/off hold open switch?
  • Does Falcon provide an On/Off switch for the 8200 series operator?
  • Is there an On/Off switch for the 9500 Senior Swing?
  • What is the Falcon lock warranty?
  • How do I program my device?
  • Does the 9540 Senior Swing need a separate relay board for wiring to electric locks?
  • How can I get help for my Locknetics Products?
  • Is there a way to clone a failed PIM400 so it could be replaced without having to re-link associated locks?
  • What versions of Microsoft Windows are compatible with Schlage Express version 4.4.2?
  • AD changing Function in the field
  • Why can't I LINK my AD-Series lock?
  • Why does the Schlage button light up “Green” when I open the door?
  • What drains the AA batteries on an AD-Series lock?
  • What firmware does my CO-100 lock have?
  • Can you mount a 4011 as a parallel arm like the 4111?
  • What actuators can be used on the 8310-866 Bollard post?
  • Does a SEH require a door closer?
  • Can I purchase the switch for a 2210 DPS closer?
  • Will a new RF "programmable" transmitter work with an older RF receiver that has "dip switches"?
  • Will the Von Duprin 6210 electric strike operate with the MA series locks?
  • What non IC cam is offered by Schlage to work in a Falcon MA lock?
  • What mortise cylinder cam do I use on a Falcon MA lock?
  • What is the backset for the Von Duprin WS9827 device when installed on Steelcraft Paladin series door?
  • What is the part number for a blade stop shim for a 6111 or 6113 electric strike?
  • How do I order a Von Duprin mullion prepped for something other than our standard strikes?
  • What can be ordered if a no lip strike is required for the L9000?
  • Are the M and MA locks compatible?
  • What are the Falcon T lock electrical requirements?
  • What are the electrical requirements for the Schlage L9000 lock?
  • What are the MA lock electrical requirements?
  • Wiring diagrams for Avigilon RedCloud Access Control System with AD-300 Hardwired, AD-400 Wireless Locks.
  • Why would a 4600 not open a full 90 degrees?
  • How many Chexit devices can be operated from the PS914 power supply?
  • Does the QEL device come with the EL wiring assembly?
  • How do I identify the new QEL motor launched in 2012?
  • Can I get parts for an old 4610/4620 auto operator?
  • Is there a latch spacer or reinforcement for the ND lock?
  • Why does my key cylinder spin and not lock or unlock the ND?
  • How long is the ND tailpiece for a thick door?
  • What parts are modified when ordering an ND extended lock?
  • Are ND locks available in 629 or 630 finishes?
  • What is the door range for an ND lock?
  • Can an ND lock with SFIC cores be extended to fit a 3" extended outside door?
  • Is the Ives 8190 for 2 1/4" thick doors an engineering special?
  • How thick is the 09-611 indicator?
  • How do I contact Customer Service and Technical Product Support Representatives?
  • Order Forms
  • Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
  • Who to contact?
  • How do I contact Schlage Biometrics Technical Support?
  • When did we Von Duprin release the RX996L trim as a standard?
  • What finish will the strike and latch be if ordered with a split finish?
  • How is a bitting list obtained?
  • Will the new concealed vertical cable system work with any door height?