User questions

Question
Answer
  • Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • Does the QEL retract the latch bolt and the pushpad?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • What is the low battery threshold for the AD and CO Locks?
  • Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?
  • What drains the AA batteries on an AD-Series lock?
  • Can I change an AD lock from an 8 "AA" battery pack to a 4 "AA" battery pack?
  • What current should an AD-Series or CO-Series lockset draw while in its low power "Sleep" mode?
  • What is the finish warranty on Allegion products?
  • What is the Von Duprin warranty?
  • Hardware finish warranty
  • Is a dead battery on the HHD covered under warranty?
  • What products are available with an antimicrobial finish?
  • When was e.Primus discontinued?
  • What is a Primus cylinder?
  • How to identify a Primus system using the 6 digits on the key.
  • What is a Primus lock out cylinder?
  • What does AVB mean in a closer?
  • What is the delay time adjustment on a Delayed Action closers?
  • Can I get a 4040XP with delayed action?
  • What causes the error "Device does not support this action - E802" when I'm coupling an AD lock?
  • DELAYED ACTION
  • How do you adjust a door closer?
  • Is a Steelcraft Tech Data Manual available?
  • What is the minimum stile dimension on the A14-Series door?
  • What is a Dutch Door?
  • How many anchors are in a frame?
  • What is a Hospital Stop?
  • Where can I find hurricane ratings for Schlage and Falcon?
  • What is a communicating frame?
  • What is the standard gap between a pair of doors hung with continuous hinges?
  • Are masonry T anchor fire rated?
  • Can a 1 3/4" thick panel be used in a fire rated transom frame with a transom bar?
  • What is a modular cylinder?
  • What cylinder is used for the Falcon 510L and 510L-NL trim?
  • What cylinder length do you use for escutcheon trim for the L series mortise lock?
  • Will the Von Duprin 376T control accept a 1 1/8" mortise cylinder?
  • What cylinder length options are available?
  • What cam to use for a modular cylinder in Sargent mortise lock?
  • Do we offer a parts pack for modular mortise or rim cylinder?
  • What is the thread on a mortise cylinder?
  • Mortise cylinder with switch.
  • Is a mortise cylinder coin turn offered?
  • How do I change the hand of a hotel cylinder?
  • What cylinder does the 512 TP NL use?
  • Will a Falcon cylinder work in a Schlage lock?
  • How do you specify cylinder dogging for mortise cylinders?
  • Can you order the old non-modular mortise cylinder?
  • What mortise cylinder cam do I use on a Falcon MA lock?
  • What mortise cylinder cam is needed for KR4023?
  • What is the part number for a dummy mortise cylinder?
  • Why does my AD or CO series lock unlock when the lever is raised?
  • What is the CO-220?
  • Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
  • What cylinder do I use with Monarch key in lever trim?
  • What keyway comes with the Falcon 19-KIL?
  • What are the different cylinder types available?
  • What keyway or section is shipped with the 914 KIL-IC?
  • What type of core will a lock with the cylinder suffix "J" accept?
  • What type of cylinder is a 20-022?
  • What type of cylinder does theVon Duprin 373L trim take?
  • What does the hotel indicator look like for the A, AL, D, and ND?
  • What is the ME9453?
  • Can the wafer cylinder in an A lock be replaced with a standard cylinder?
  • What is the part number for 4041/4040XP door closer cylinder?
  • Von Duprin electrified mullions and handing details.
  • Is there a cam for a Schlage IC cylinder to operate a Falcon MA lock?
  • What cylinder and cam is used with the 650 series keyswitch?
  • Does the cam have to be inverted for cylinder dogging on the falcon 25?
  • What cylinders are used to operate Von Duprin devices?
  • What cylinder is used in the Falcon 24/25 exit alarm kit?
  • What is the part number for the wireless communication module, radio board, COM400, with the remote antenna connection (gold jack)?
  • What parts are required to update an older 4630 or 4640 operator from the old on/off switch and/or I/O board to the new version?
  • What versions of Microsoft Windows are compatible with Schlage Express version 4.4.2?
  • Which AD firmware package version supports WRI400/CT5000 devices?
  • HandPunch Prom Releases
  • Can you order the Schlage L series mortise lock with knob on one side and lever on the other?
  • Will a 510L or 511L trim work for a vertical, mortise, concealed, or rim device when ordering the trim by itself?
  • What is a Grade 2 Lock?
  • What is a Grade 1 Lock?
  • What power supply do I use with an L9000 electrified L lock?
  • What is the part number for the inside lever on an L9000 lock?
  • What is the Multi Point LM9300 Series?
  • Is the 93 lever style available?
  • Can the L9050 be converted to an L9056?
  • What are the dimensions of the L series lock case?
  • What are the MA lock electrical requirements?
  • MA launch information
  • Why does my 7500 retract the latch bolt but not re-lock the trim?
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
  • Does Von Duprin supply the 9875, 9975, 9875-F and 9975-F mortise exit devices with NL-OP trim function?
  • What is the offset for the Von Duprin 6211 with the Schlage L 9000 mortise lock?
  • How do I change the handing on my 7500 mortise lock?
  • How long does it take to install a L Series mortise lock?
  • What cylinder is required to for the Chexit device?
  • Can the modular cams be used on the older cylinders?
  • AD-993 - Cylinder loose in lever - Spacer missing
  • L9462
  • What is the L9066 XL11-897?
  • Does the 360 L trim have NL function?
  • L9460
  • Explain the function for the L9485.
  • Is the Double Cylinder option available on Von Duprin vertical rod models of the 98/99 series exit device?
  • how do you change the 360L to NL function?
  • What is required to be ordered with the Chexit?
  • What is the part number for the 99L to 99L-2 kit?
  • Which cylinders were not affected by the modular design change?
  • How is the split key construction insert retained in a cylinder?
  • How do you order the L series thumbturn with the ADA option?
  • Does Schlage offer a cam that will work with a Yale mortise lock?
  • How to order the mortise full size interchangeable core with a construction core.
  • Driver pins on SFIC mortise housings loosen up and fall out.
  • How do you create a custom Mifare configuration with DX2400 Xceed cards and the HandNet Lite software?
  • Do we offer a Dummy Touchbar for the 24 and 25 series devices?
  • Are the wireless RF Communication boards effectively equal and compatible with the Wireless products line
  • Is there a fire rated version of the 33A/35A rim device?
  • What is the L9080 function?
  • What is the part number for the E996L rim conversion kit?
  • Does Schlage offer a rabbetted latch and strike kit?
  • Explain the MA581 function
  • What is the L9496 function?
  • What other locks can the blue lever removal tool 24002693 be used with?
  • Can automatic door bottoms be installed in standard Steelcraft doors?
  • What electric strike will work with mortise lock and aluminum 1 1/2" faced frame?
  • Will the Von Duprin 7500 mortise lock replace an old 34 or 58 lock body?
  • What is the correct centerline for the 6211 with the BEST 45 H mortise lock?
  • What indicator options are available with the Schlage L9000 mortise locks?
  • How do I install an L9000 mortise lock less outside trim?
  • How is the L mortise lock less trim one side ordered?
  • What are the electrical requirements for the Schlage L9000 lock?
  • What electric strike can be used on a pair of doors with an L9000 lock?
  • Are parts still available for the old Falcon M locks?
  • What is the part number for a L mortise lock spindle?
  • Is deadbolt monitoring available on the L9000?
  • What template to use for the Falcon MA mortise lock?
  • What is the wire gauge on the L9000 mortise locks?
  • How do I change the hand on the 09-900 cylinder turn?
  • What type of cylinder is the 30-001?
  • Does the Von Duprin CD kit include the machined cover plate for the cylinder?
  • What non IC cam is offered by Schlage to work in a Falcon MA lock?
  • Is the C987 a small format or full size core?
  • What Schlage cam will operate Sargent locks?
  • What is the part number for the dogged cam used in modular cylinders?
  • Why can't I LINK my AD-Series lock?
  • Where can I download the latest version for the Schlage Utility Software?
  • How long does the demo version of HandNet for Windows stay active?
  • What is the template for the 224HD TW8 continuous hinge?
  • Do we have an electric strike for use w/ a mortise lock w/ deadbolt for wood frame?
  • What is in a 23538820 Tamper Torx Screw Pack for AD-Series Mortise Locks?
  • Will the SFIC mortise housing accept both six and seven pin cores?
  • What is the part number for the lever return spring for the old M series mortise lock?
  • Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
  • How to build an L-Series chassis.
  • What is a mortise lock?
  • What is the LM9000 mortise lock?
  • What is the standard FSIC mortise housing with a straight cam?
  • Does Falcon have a breakaway lever trim feature on mortise locks?
  • Why is the plug pulling out of the FSIC 23-030 mortise housing?
  • Can the 5100 electric strike be used with a mortise exit device?
  • What parts are needed to convert functions on a 8500 mortise lock body?
  • What is the difference between the Falcon M and MA series mortise locks?
  • Are the M and MA locks compatible?
  • Is there a round corner armor front for the L series mortise lock?
  • What are the wiring details for the Schlage L9000 mortise RX switch?
  • What are the part numbers for the 34 or 58 mortise lock bodies?
  • What is the part number for a mortise thumbturn for rose trim?
  • Available kits to convert classroom mortise locks to classroom security locks.
  • How does the LM9000 LMV9000 product ship?
  • What is the standard Falcon cam?
  • What cylinder do I use on a Von Duprin Keyed Removable Mullion?
  • What cylinder is required for the 360L from Von Duprin?
  • What is the part number for the L9000 product thumbturn cylinder?
  • DOUBLE CYLINDER (RIM & MORTISE ONLY)
  • Is E9975L-NL-F a valid configuration?
  • Can you use a new 812L on an old bar that had a 182L?
  • Does Von Duprin offer a classroom security option with visual status indication?
  • What is the part number for the blocking ring for use without compression ring?
  • How do I convert the Von Duprin 360L control from nightlatch to classroom function?
  • How does the 98-2 or 99-2 double cylinder function affect the outside lever trim?
  • What is the correct Schlage cam # for 718C for a concealed vertical rod device?
  • What cylinder is needed with Von Duprin exit alarm ALK?
  • Is there a cylinder that can trap a key?
  • When did the modular cylinder launch?
  • How do I change my modular cylinder length?
  • What cam do Schlage mortise locks use?
  • How can the Von Duprin 98/9975-L with 996L classroom trim function be converted as a night latch function in field?
  • What is the part number for the springcage for an L9000 lock?
  • Will the Schlage AD trim work with Von Duprin 98 / 9975 Mortise lock devices?
  • What parts are needed to install an L lock on an 1 3/8" door?
  • What is the part number for a Schlage cam to operate a Corbin lock?
  • What is the replacement for the Locknetics 9100 series electric strike?
  • What will happen if the voltage on an L lock goes above the 26V maximum range?
  • What are the part numbers for the inside and outside knobs for the L series?
  • Is the L-Series mortise lock UL rated?
  • How long is the ND tailpiece for a thick door?
  • What is the door range for an ND lock?
  • Is the Ives 8190 for 2 1/4" thick doors an engineering special?
  • How thick is the 09-611 indicator?
  • What is the hinge backset for 1 3/4" thick door?
  • What is the minimum and maximum door thickness for the AD and CO series locks?
  • How do I order a lock for a non-standard or thick door?
  • What parts do I need to convert my AL lock to fit a 2" thick door?
  • What viewer and knocker combination should be used on a 1 3/4" thick door?
  • Can L9000 locks be ordered for extended or thick doors?
  • Can you put a 914KIL on a 2" thick door?
  • Is there a thick door kit for the B500 deadbolt?
  • How thick of door will the standard 24/25 series device mounting package work with?
  • Is there anything special about 2" thick doors for the 98/9947 devices?
  • What is the maximum door thickness a rim cylinder can fit on?
  • How thick are Steelcraft door?
  • What size machine screws are used with thru bolts and a 2-3/4" thick door and a 4040 closer?
  • What is the standard Steelcraft door thickness?
  • What is the standard door range for a B600?
  • What strike do I specify with the 9975 device on a pair of 1 3/4" thick doors with a flat overlapping astragal mounting on the exterior of the active door?
  • Are window kits available for Steelcraft doors?
  • What are door levels and models?
  • Does the B600 series fit on a 1-3/8" thin door?
  • What parts are needed to install a T lock on a 1 3/8" door?
  • What cylinder is required for the 360L from Von Duprin?
  • How to order an extended D knob series lock?
  • Will the AL lock fit a 2" thick door standard?
  • Do I need the XN12-012 spacer to install an ND lock on a 1 3/8" door?