User questions

Question
Answer
  • What are the standard hinge and lock spacing for doors and frames?
  • What is a Mechanical Lock?
  • What is a mortise lock?
  • What other locks can the blue lever removal tool 24002693 be used with?
  • Why does my AD or CO series lock unlock when the lever is raised?
  • How do you order the L series lock with an ADA thumbturn?
  • What is an astragal?
  • When are Panic Devices required?
  • What is the difference between Panic Hardware and Fire Exit Hardware?
  • Does Von Duprin offer an exit device for exterior use?
  • PANIC HARDWARE
  • Are astragals required on 3 hour rated pairs of doors?
  • Are astragals required on fire doors?
  • Is there honeycomb core around the perimeter of doors that have either polystyrene or polyurethane insulation?
  • What cores are offered for insulated doors?
  • Are steel stiffeners required in all door constructions?
  • What is the Falcon SZ-Series Door?
  • What core options are available in L-Series door?
  • Are stainless steel doors and frames available?
  • What are the different door cores available?
  • Are multiple narrow lights available?
  • What are the thermal factors for Steelcraft door products?
  • What parts are needed to convert JD to BD on an ND lock?
  • What is the L9496 function?
  • What is the part number for a L mortise lock spindle?
  • What is the part number for the inside lever on an L9000 lock?
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • What is a mortise lock?
  • Available kits to convert classroom mortise locks to classroom security locks.
  • Is E9975L-NL-F a valid configuration?
  • Does the QEL device come with the EL wiring assembly?
  • Does Von Duprin offer replacement QEL motors?
  • Are there any instructions for Von Duprin device maintenance?
  • Is there an exploded view for the B663?
  • Why is the 2Q option board required to operate Von Duprin QEL devices?
  • What is the part number for QEL94/95 inpact conversion kit?
  • Why is my Von Duprin QEL light flashing red and green?
  • Why does the QEL cycle 3 times with a solid red led and does not work?
  • Common wiring diagrams
  • FastTrack program information
  • Order Forms
  • Hollow Metal price estimates
  • What is the Buy American Act (BAA)?
  • What BHMA Grade is the Falcon 25 Series exit device?
  • What type of switch is used for the RX and latch monitoring options for the ND and L locks?
  • Why is the AD300 blinking Green and Red?
  • Are astragals required on fire doors?
  • What fire rated Dutch Door sizes are available?
  • DUTCH DOOR FRAME
  • Can wood doors be used with with double egress frames?
  • Are Steelcraft doors and/or frames fire rated?
  • Are FM fire rated door and frame products available?
  • What is ASTM E-119?
  • Why are frames grouted?
  • Can a 1 3/4" thick panel be used in a fire rated transom frame with a transom bar?
  • What frame profile variations are available on fire rated transom sidelights and window?
  • Can the 6300 electric strike be Fail Safe?
  • How to convert the Von Duprin 6000 series electrical strike from Fail Secure to Fail Safe or Fail Safe to Fail Secure?
  • Where is the information on the Schlage ES-6400 and Von Duprin 6400 electric strike?
  • What is thermal bow?
  • Does the 9540 Senior Swing need a separate relay board for wiring to electric locks?
  • What questions should be asked to determine which Von Duprin 6000 series electric strike I have?
  • Why is my HHD not connecting to my AD lock?
  • The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
  • HH-Serial
  • HH-2PIN Serial
  • HH-USB
  • PIMWA-CV
  • How is the 8310-877 wired to the 4600 (4630 4640) operator?
  • How are actuators wired to a 7900 or 7980 series control box?