User questions

Question
Answer
  • How does the ND82 operate?
  • What is the L9496 function?
  • Why does my AD or CO series lock unlock when the lever is raised?
  • What is the L9080 function?
  • What other locks can the blue lever removal tool 24002693 be used with?
  • How do I contact Schlage Biometrics Technical Support?
  • How do I contact Allegion Customer Service or Technical Support?
  • What is the High Security Stud (ST) option for Ives Butt Hinges?
  • How do I program my device?
  • Who to contact?
  • When was e.Primus discontinued?
  • Where are hardware templates?
  • Does Ives offer a 296G Flush Bolt?
  • What is a rain drip?
  • Where are hardware templates?
  • Where can I find discontinued G lock templates?
  • What is the SUS feature "Device Template"
  • Can a Von Duprin 7500 lock and device replace a Schlage L9000 series lockset?
  • What is the center to center for the Falcon H lock?
  • Will the Von Duprin 6210 electric strike operate with the MA series locks?
  • What is the minimum stile for Schlage locks?
  • What is the minimum stile an MA lock can fit?
  • What is the minimum stile needed to install a LE lock on a glass door with frame?
  • What is the minimum stile dimension on the A14-Series door?
  • Stile Size
  • Schlage Engage NDE - 4" Stile and Minimum Stile Requirements
  • What is the difference between a Von Duprin 55 series and 88 series?
  • What is the minimum dimension from the edge of the door to a glass light cutout?
  • Can the fluid in an LCN door closer be filled out in the field?
  • What is the LCN fluid - "Liquid X" - temperature range?
  • ULTRA LIQUID X
  • Is there an LCN ST reference chart for PA mount cast iron closers with a 1/4" solid weather strip?
  • HYDRAULIC FLUID
  • Why do frames rust out fast?
  • Is the ND lock available to accept Sargent, Corbin Russwin, Yale or Medeco cores or cylinders?
  • What is the cylinder part number for an ND-Series lock?
  • How to convert a ND series lock cylinder format from PD to BD?
  • Can the CD and EL options be provided on the same 98 /99 rim or vertical rod exit device?
  • Does the cam have to be inverted for cylinder dogging on the falcon 25?
  • Is CD an option for the Dor O Matic devices?
  • Does the Von Duprin CD kit include the machined cover plate for the cylinder?
  • Will a Medeco key-in-lever cylinder fit into an ND lock?
  • Can I use CD and ALK on a 98/99 series Von Duprin?
  • Can you use a CD conversion kit on a 22 device?
  • Can the CD cylinder dogging and RX switch be ordered with 33/35 or 98/99 exit device?
  • Is cylinder dogging (CD) available with the Falcon 1690 or 1790 exit device?
  • Can a 1-1/8" mortise cylinder be used for Von Duprin cylinder dogging (CD) if the cylinder collar is omitted?
  • Schlage NDE on 1-3/8" Door Applications
  • What is the difference between the Ives 482B and the 482A door guards?
  • How do I order a glass bead shim kit for a Falcon 24 or 25 series concealed rod exit device?
  • What parts are needed to install a T lock on a 1 3/8" door?
  • NIGHT LATCH (OPTIONAL PULL)
  • What is a Grade 2 Lock?
  • What is a Grade 1 Lock?
  • What does NLOP mean on 98NLOP?
  • How do I convert a 1790 device to night latch (storeroom) function?
  • Do I have to use the 388 to get NL-OP on a 33A/35A series device?
  • Is the dogging assembly for the 17/18 device still available?