User questions

Question
Answer
  • Why does my lever sag on an L9000?
  • Why doesn't the AD-Series-Exit Device communicate with the Hand Held Device after rehanding the lockset?
  • Do I need the XN12-012 spacer to install an ND lock on a 1 3/8" door?
  • What are the new announced ND-Series features?
  • What is the part number for the lever return spring for the MA lock?
  • What is the part number for the springcage for an L9000 lock?
  • Why can't I get my JD YA6 cylinder to install into an AD-Series lock?
  • What was the part number for the old D series levers spring cage?
  • What are the part numbers for the ND lock spring cages?
  • Why can't a new spring cage or driver be installed on an older AL lock?
  • Lead times, Freight policies and guidelines?
  • What is the part number for the 88 series dogging screw?
  • Does the door prep need to be altered when ordering the L9000 locks lead lined?
  • Is lead lining a GJ overhead an option or even needed when used in an X-ray room?
  • Can steel frames be installed after the wall board is installed in stud wall applications?
  • How are Butt Hinges located?
  • What is ASTM E-119?
  • What is the backset for the Von Duprin WS9827 device when installed on Steelcraft Paladin series door?
  • Order Forms
  • FastTrack program information
  • Common wiring diagrams
  • How do I contact Allegion Customer Service or Technical Support?
  • Why is the AD300 blinking Green and Red?
  • How do I contact Schlage Biometrics Technical Support?
  • Who to contact?
  • Are CAD drawings available for Steelcraft?
  • Does Steelcraft offer textured steel face sheets on doors?
  • SHOP DRAWINGS
  • Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
  • What sections are used on split keys?
  • Will Schlage make a cylinder in another vendors keyway?
  • Does Schlage offer restricted SFIC keyways?
  • When did Everest 29 keyways become the default?
  • What is an SC keyway?
  • Does Steelcraft offer a Kerf Frame feature?
  • What is the maximum size of a ITS/WHI fire rated three (3) sided frame?
  • Do Steelcraft PW-Series doors and FP-Series frames meet FEMA Tornado Resistant requirements?
  • Do Steelcraft doors and frames meet Florida Building Code (FBC) requirements?
  • Are hospital stops approved on fire rated frames?
  • What is ASTM E-119?
  • What anchors are used in FEMA Tornado Resistant openings?
  • Are Securitech 8400 series lock available on the Paladin series door?
  • Are H-Series doors available with seamless edges?
  • Is a Steelcraft Tech Data Manual available?
  • What is the minimum stile dimension on the A14-Series door?
  • What options are available on the CE-Series doors?
  • How do I contact Allegion Customer Service or Technical Support?
  • What is GrainTech?
  • How do I determine the hand of a door?
  • Can a 1 3/4" thick panel be used in a fire rated transom frame with a transom bar?
  • How are Butt Hinges located?
  • Steelcraft field paint instructions
  • What astragals are available?
  • What cylinder is used in the Falcon 24/25 exit alarm kit?
  • The Von Duprin 98 or 99 ALK kit will not sound the horn
  • Does a Von Duprin ALK kit come with an RX switch?
  • What is the current draw of a Von Duprin exit alarm kit ALK?
  • Can I use CD and ALK on a 98/99 series Von Duprin?
  • What cylinder is needed with Von Duprin exit alarm ALK?
  • Does the Von Duprin CD kit include the machined cover plate for the cylinder?
  • If using the alarm kit-ALK with the 99 device what power supply is needed?
  • What is the Von Duprin warranty?