User questions

Question
Answer
  • EL Device Troubleshooting Guide
  • How do you set up Windows' "Hyper Terminal" for console port troubleshooting on a biometric GT-400?
  • Hand Reader just stops communicating via Ethernet?
  • Can the Von Duprin exit alarm ALK and electric latch retraction QEL or EL device be in the same device?
  • How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • What is the power output of a 4600 operator?
  • Can I use CD and ALK on a 98/99 series Von Duprin?
  • What are the part numbers for the Schlage blocking rings?
  • Do the Falcon exit devices have the double cylinder option?
  • What cylinder is needed with Von Duprin exit alarm ALK?
  • What is the part number for the Schlage thumbturn rim cylinder?
  • Is the Double Cylinder option available on Von Duprin vertical rod models of the 98/99 series exit device?
  • Can the CD cylinder dogging and RX switch be ordered with 33/35 or 98/99 exit device?
  • What cylinder is used in a 210K trim for the 22 series exit device?
  • Does the cylinder cam get inverted on the SD option for the Von Duprin 99 exit device?
  • What is the finish warranty on Allegion products?
  • Hardware finish warranty
  • Where are hardware templates?
  • Can the 5100 electric strike be used with a mortise exit device?
  • How do I program my device?
  • Cylinder pin information
  • What is a lock function?
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • What is a lock function?
  • How can the Von Duprin 98/9975-L with 996L classroom trim function be converted as a night latch function in field?
  • What is the difference between the 376T and the 360T trim when it is used with Von Duprin 33/3547A exit device?
  • Why is the electric E996L-FSE trim used with a Chexit CX99 exit device?
  • What are Frascio levers?
  • Which exit devices work with the AD-Series exit trims?
  • Hardware finish warranty
  • What is the Falcon lock warranty?
  • How do I re-hand the M lock?
  • What is the part number for the lever return spring for the old M series mortise lock?
  • How do I order an occupancy indicator with the MA lock?
  • What non IC cam is offered by Schlage to work in a Falcon MA lock?
  • What mortise cylinder cam do I use on a Falcon MA lock?
  • Is there a cam for a Schlage IC cylinder to operate a Falcon MA lock?
  • What is the standard Falcon cam?
  • Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
  • What is the thread on a mortise cylinder?
  • How to adjust First, Delay, and Retry in a PIM400 & AD400?
  • What is the low battery threshold for the AD and CO Locks?
  • Can a Von Duprin delay egress controller DE5101 run a pair of doors?
  • My COR is not allowing my inactive leaf with push side overlapping astragal to close first.
  • What is the Falcon SZ-Series Door?
  • Do Steelcraft doors and frames meet Florida Building Code (FBC) requirements?
  • Where can I find hurricane ratings for Schlage and Falcon?
  • What is UBC 7-2?
  • What does BOCA mean for the Von Duprin Chexit option device?
  • Can the LM9000 multi lock series be used in standard openings?
  • Can a transom frame have a removable transom bar?
  • Why can't I remove the control key from the core after the core is inserted into the lever?
  • How are interchangeable cores installed?
  • Why is the plug pulling out of the FSIC 23-030 mortise housing?
  • Does Schlage offer a Rim cylinder FSIC housing less core?
  • How can you tell the difference between the FSIC and SFIC cores?
  • What fire rated Dutch Door sizes are available?
  • What is the max rating available on an full glass (FG) door?
  • Can a 3 hour A labeled Fire Door be prepped for multiple glass lights?
  • What is the maximum glass light size on a 90 min (1 1/2 hour) fire rated door?
  • What is the maximum glass light size on a 3 hour (180 minute) fire rated door?
  • What is ASTM E-119?
  • What fire ratings are available on DW-Series Borrowed Lights?
  • What maintenance is required for an LCN closer?
  • What is the part number for the Von Duprin maintenance kit?
  • Are there any instructions for Von Duprin device maintenance?
  • When did LCN quit making traditional potbelly style closers?
  • Does LCN repair or sell rebuilt closers?
  • Is there adjustment limits on the regulation valves of LCN manual closers?
  • How should I clean a biometric hand reader?