User questions

Question
Answer
  • What exit devices are available for 2' 0" wide doors?
  • When are Panic Devices required?
  • Does Von Duprin offer an exit device for exterior use?
  • Why does my key cylinder spin and not lock or unlock the ND?
  • When are Panic Devices required?
  • What is the most common practice for running electric power from a frame to the door and hardware?
  • Why do I get error message "E701 - Programming Lock Failed" on my Hand Held Device while programming an AD lockset?
  • Why is the AD300 blinking Green and Red?
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • Why is the AD300 blinking Green and Red?