User questions

Question
Answer
  • Where does the 8310-877 safety sensor attach to the Senior Swing controller?
  • What wires are the activation inputs for the Senior Swing?
  • Which arm is the same as the 4640 regular arm?
  • What is the part number for the Falcon 8200 (8230/8240) series operator control box?
  • How do I get service on my Astro Swing operator that isn't working properly?
  • What power operator is recommended/used for occasional activation with mainly manual traffic?
  • What power supply is required for two EL devices and one LCN auto operator?
  • Can the 4630/4640 cylinder only be replaced?
  • How do I program my device?
  • What are ElectroMechanical Automatic Operators?
  • What are Pneumatic Automatic Operators?
  • What are Electro-hydraulic Automatic Operators?
  • Who to contact?
  • Is there a Schlage lock with a toggle button?
  • Toggle or toggle credential
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Order Status
  • Can the AD-Series and CO-Series magnetic card credential readers be set to read data from different magnetic card tracks?
  • What special template (ST) is used with the 2030 closer and a low profile track and roller?
  • Can a 8242 be converted to a 8231?
  • When should I update the firmware in my AD Series or CO Series products?
  • Where can I download the latest version for the Schlage Utility Software?
  • Why do I get error message "E701 - Programming Lock Failed" on my Hand Held Device while programming an AD lockset?
  • The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
  • Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • What should I do if the CT5000 USB cable gets disconnected during a firmware update?
  • How should I update firmware (FW) on an AD300?
  • Is there a way to clone a failed PIM400 so it could be replaced without having to re-link associated locks?
  • When should I update the firmware in my AD Series or CO Series products?
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Where can I download the latest version for the Schlage Utility Software?
  • Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"
  • The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
  • How long is the RGO?
  • Does RG-27 ship with wood screws if wood door specified?
  • ROD GUARD
  • Where is the template for the 718 trims made after 2/28/2011 for Falcon/Monarch concealed vertical rod devices?
  • What is QELA?
  • What power supply do I need for my 2 QELA devices with LCN auto operator?
  • Is the QELA motor compatible with a PS873-2 power supply?
  • Can I buy the Von Duprin QEL motor without the full kit?
  • Will the PS900-2 RS operate the Von Duprin QEL device?
  • Can QEL be converted to HD (hex dogging) or CD (cylinder dogging)?
  • What is the part number for the dogged cam used in modular cylinders?
  • What type of cylinder is the 20-001?
  • What cam do Schlage mortise locks use?
  • Which conventional cylinder cam is used with an Adams Rite MS series lock?
  • ND keycam part numbers.
  • What is the part number for a Schlage cam to operate a Corbin lock?
  • What is the part # for Doromatic pinion cam?
  • Why are frames grouted?
  • GROUTED FRAME
  • What causes doors and/or frames to rust?
  • MASONRY FRAME
  • CONVENTIONAL FRAME
  • What causes excessive pinhole rust to start showing up on steel frames?
  • Why do frames rust out fast?
  • How does the LM9000 LMV9000 product ship?
  • Are astragals required on fire doors?
  • Does Von Duprin offer an exit device for exterior use?
  • When are Panic Devices required?
  • What is the difference between Panic Hardware and Fire Exit Hardware?
  • How can I cover a 86 or 161 prepped door with a 19-R?
  • Is the 8827 available LBR?
  • PANIC HARDWARE