User questions

Question
Answer
  • Are window kits available for Steelcraft doors?
  • What levers are available knurled from Von Duprin?
  • Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
  • Why is my Von Duprin CX going into a weak alarm after the rearm delay?
  • Can Drywall Slip-on frames be welded?
  • Does Steelcraft have frame installation instructions?
  • What is the difference between the DW-Series and K-Series frames?
  • What is a drywall slip-on frame?
  • Can "toed in" or "toed out" jambs be adjusted?
  • Can out of plumb (twisted) frames be adjusted?
  • Can out of square frames be adjusted?
  • Are Steelcraft products Sound Transmission Classification (STC) rated?
  • Are masonry T anchor fire rated?
  • When ordering the ND lock less cylinder will it come with a tailpiece?
  • Will Falcon B locks prepped for BD accept a 6 or 7 pin core?
  • How to convert a ND series lock cylinder format from PD to BD?
  • What parts are needed to convert JD to BD on an ND lock?
  • Will Schlage locks with a BD suffix accept a best SFIC core?
  • Why can't I order The SL1/SK1 ligature resistant trim less cylinder?
  • Does the PD listed with lock model number mean anything?
  • How to convert a ND series lock cylinder format from PD to BD?
  • Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
  • AD-993 - Cylinder loose in lever - Spacer missing
  • Are top caps, bottom caps and/or astragals finish stained when factory attached on Graintech door?
  • My COR is not allowing my inactive leaf with push side overlapping astragal to close first.
  • What strike do I specify with the 9975 device on a pair of 1 3/4" thick doors with a flat overlapping astragal mounting on the exterior of the active door?
  • What is an astragal?
  • Are astragals required on fire doors?
  • What astragals are available?
  • OVERLAPPING ASTRAGAL
  • TWO PIECE ASTRAGAL
  • How do I setup remote wireless access to my Schlage Sense Smart Deadbolt (BE479) with HomeKit?
  • What can I use instead of the EDA with 145 shoe?
  • What do I need to use a fire alarm board with a PS914?
  • What is the difference between the 38-031 and 38-032 adaptors?
  • What is the part number for EL Wiring Adaptor?
  • Is the EL wiring adapter needed for QEL?
  • Why is the EL wiring adaptor now required when using the new PS900 power supplies?
  • Where can I find discontinued G lock templates?
  • Are parts still available for the Schlage interconnect G series lock?
  • Does Schlage have an old Service manual with all of the locks in it?
  • What are the bittings for keys and cylinders ordered as a salesman sample?
  • Why does the fuse blow in the power supply when arming the Von Duprin Chexit device?
  • Should terminals SC and I1 have constant 24VDC on Von Duprin PS873-2 power supply?
  • Will one PS902 power supply run two Von Duprin exit alarm ALK'S?
  • How many Von Duprin ALK's can be powered off a PS900 series power supply?
  • Will the Von Duprin PS902 power supply operate the QEL device?
  • Is there a wiring diagram for EL and Von Duprin PS914-2RS power supply?
  • What power supply is need for Falcon EL devices?
  • How many Chexit devices can be operated from the PS914 power supply?
  • Is the PS873 defective if supplying more than 26.4 VDC?
  • What is the Von Duprin warranty?