User questions

Question
Answer
  • Who to contact?
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • How to submit a request for a Schlage special?
  • What should I do when my F-Series HandPunch is indicating "Memory Full"?
  • Is the S200 Series available with an Occupancy Indicator?
  • Do you have a micro-switch with orange wires?
  • How to test the RX switch in a Chexit device.
  • Where is the date of manufacture on a 4041 closer?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • Warranty information on Allegion Commercial products.
  • AUXILIARY FIRE LATCH
  • How long is the ND tailpiece for a thick door?
  • Driver pins on SFIC mortise housings loosen up and fall out.
  • What is the part number for the SFIC driver on the AL locks?
  • What are the part numbers for the SFIC driver and spacer used on the ND series locks?
  • What is the part number for the SFIC rim cylinder driver?
  • Can I use CD and ALK on a 98/99 series Von Duprin?
  • Toggle code on a KP 232 Keypad
  • Is there a Schlage lock with a toggle button?
  • Toggle or toggle credential
  • Why is my Von Duprin M996L lever trim not operating in its configured Fail Safe or Fail Secure mode?
  • Why doesn't my AD lock go into Construction Mode?
  • Schlage Control Lock - Long Beep and Green Light on Valid Card Presentation
  • What finishes should be used on exit devices near the ocean or in saltwater environments?
  • Does Falcon have a breakaway lever trim feature on mortise locks?
  • What is the delay time adjustment on a Delayed Action closers?
  • How do you adjust a door closer?
  • What size Allen wrench is used for Closer adjustment?
  • What LCN closer is used for double acting door?
  • What does AVB mean in a closer?
  • DELAYED ACTION
  • Warranty information on Allegion Commercial products.
  • NDE - Construction Core Program Charges
  • What is the difference between the 09-713 and the 09-663 armor front?
  • What does the E & T or H stand for in the falcon conventional cylinder section of the Falcon Price book?
  • The Ives catalog shows a 9624 offset pull that is not in the price book. What is 9624?