User questions

Question
Answer
  • What is the maximum door thickness a rim cylinder can fit on?
  • What cylinder is used for the Von Duprin -2 double cylinder function?
  • How do I order an 88 rim to accept NL cylinder and pull by others?
  • Can I add a cylinder function to the 98/99 Rim EO device?
  • Can you add double cylinder to an existing 99 rim device?
  • What cylinder is required for the 360L from Von Duprin?
  • Where can I download the latest version for the Schlage Utility Software?
  • When should I update the firmware in my AD Series or CO Series products?
  • The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
  • Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Why do I get error message "E701 - Programming Lock Failed" on my Hand Held Device while programming an AD lockset?
  • How to submit a request for a Schlage special?
  • What is the standard arm for the 4110 series?
  • Can you use a 4040SE with swing clear hinges on the pull side?
  • Which way is the tail piece of the rim cylinder is inserting into the Von Duprin 98/99 rim device from 996L trim?
  • What is the part number for T lock tailpiece used with a conventional cylinder?
  • What is the part number for the SFIC tail piece for a W lock?
  • Reinstalling an AD-993 Tailpiece Holder Assembly
  • Are there any instructions for Von Duprin device maintenance?
  • Which way is the tail piece of the rim cylinder is inserting into the Von Duprin 98/99 rim device from 996L trim?
  • Warranty information on Allegion Commercial products.
  • What size wire and run is recommended when using a PS914-2RS?