where do i download firmware

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When new product(s) are added to an existing installed customer site, all devices at that site should be updated to the latest firmware revision that is available for the most consistent user exper...
Whenever an AD Series credential reader is upgraded with new or different credential types or replaced in the field, be sure to update. Lock firmware and reader firmware are packaged together so ...
Search the product library for firmware associated with your installed product to obtain the latest updates.  
Go to the Schlage support site to download the latest firmware package  - www.schlage.com/support  
Steps to determine what firmware version your products are currently using AND if a firmware update is suggested:1) Use the Hand Held Device (HHD) and Schlage Utility Software (SUS) application to ...
The process to change the Credential Reader on an AD-Series lock is as follows: Note: To ensure firmware compatibility of the lock and reader, it is important that the firmware in the LOCK and the...
If the SUS has not timed out (only a few seconds), simply reconnect the USB cable. Firmware update should resume on its own.
If the SUS has timed out (after a few seconds), do the following: Reconnect the USB cable; When communication has been re-established, Select "Device Options" at the bottom of the Schlage...
Customers should maintain their Schlage Utility Software at the latest version that is available.  This ensures that they have the latest features available and will be compatible with current...
Follow the link to the Schlage Technical Support page and find at the bottom of the page under "AD-Series Accessories" the Schlage Utility Software Update Guide,&...
Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...
Locknetics company supplied electro-magnetic locking devices, electronic smart locks, and electronic security components to access control dealers and lock smiths.  Ingersoll-Rand acquired ...
23848385 is the part number to order for the COM400 radio board that has the MCX jack for the optional RF antenna. It is shipped in the PIM400 and WRI400 so if needed for the wall mounted module yo...
The only difference between the COM400 in a door lock (AD400) and the COM400 in a wall mounted interface module is the MCX jack, which is provided for the optional remote RF antenna when needed o...
The COM400 has only two versions of FW, 2.2a and 2,2d and they are cross compatible and completely functional with all AD-Series wireless devices. There is no reason to change a FW 2.2a to a FW 2...
  1) RS-485 communication will NOT interfere with a new firmware update on an AD300. You do not need to disconnect the RS-485 wires from the AD300. The AD300 will not be onlin...
  Steps to update firmware on an AD300. A) Keep the VIN/GND or AUX power applied. The AD300 will not function properly on AA battery power. B) Connect the SUS/HHD to the USB connector and p...