Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
Where are your products manufactured?
”
RELATED FAQS
Question
Answer
Where are Allegion brand logos and guidelines on use?
Resolution:
Information on Allegion Brand logos are available in the Channel Partners Allegion brand guidelines. Brand logo guidelinesHorizontal and vertical logo lookupsInformation on using Allegion...:
How many P & D (Pierce and Dimple) holes are in a frame?
Resolution:
The following are quantities of EMA anchors (pierce and dimples) based on range of frame height: Quantity Nominal Frame Height 2 1'...:
What is the Buy American Act (BAA)?
Resolution:
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:
What are security jamb anchors?
Resolution:
Security anchors are used in DW/K frames located directly above or below strike preparation on door side of frame. Because there are only two points of anchoring, the compression anchor near the ...:
How many compression anchors are provide per jamb on DW-Series frames?
Resolution:
For compression anchor details refer to the “ANCHORING SYSTEMS” section in the Steelcraft Tech Data Manual.Anchor Quantities: • 1 compression anchor per jamb through 9"depth • ...:
Are multiple narrow lights available?
Resolution:
Yes. Multiple glass lights are available on specific door series as a special option as noted below: L-Series and SL-Series: Core options - Standard honeycomb, polystyrene, polyurethane Lig...:
What types of steel are used in commercial steel doors?
Resolution:
The three most common steel types are cold rolled steel, galvannealed steel, and galvanized steel. Cold Rolled Steel (CRS) is suitable for most interior applications, is uncoated steel a...:
What is 5, 10 and equal (NAAMM/HMMA) hinge spacing?
Resolution:
"5, 10 and equal" Hinge Spacing: The industry terminology which usually refers to the Custom (NAAMM/HMMA) Door hinge locations. This location dictates: Top Hinge - located 5" from the underside ...:
What door meets FBC / NOA Zone 4 requirements?
Resolution:
H-Series doors in single leaf applications with only mortise locks meet the FBC / NOA Zone 4 requirements?3070 max flushOutswing & Inswing applicationsZone 4 requires 120 to 170 psf.:
Is there a test to determine if a door or frame is galvannealed (galvanized) steel or cold rolled steel?
Resolution:
A simple field test can determine if a door or frame is galvanized or cold rolled steel, however this test will not determine if the steel is A60, A40 or G90. The Tech Tip can be viewed here.:
What is a Pocket Door Frames?
Resolution:
POCKET DOOR FRAME: A frame designed to allow a door to slide inside a pocket located within the cavity of a wall. The hinge jamb of the frame is replaced with a 2 piece jamb without a stop. I...:
What is a communicating frame?
Resolution:
Communicating Frames are hollow metal frame fabricated such that a door is installed in each rabbet of a double rabbeted frame (2 doors total) to facilitate dual access and control of the opening, ...:
What is an STC rating?
Resolution:
STC stands for Sound Transmission Class. An STC (Sound Transmission Class) is a single number rating system derived from measured values of sound transmission loss in accordance with ASTM E90...:
What is an astragal?
Resolution:
An Astragal is an applied molding attached most commonly to the meeting edge of doors to: Protection against weather conditions Minimize the passage of light between the doors Retard the passa...:
What glass light kits are available in doors?
Resolution:
Glass Light is a preparation in a door for view window, vision and/or glazing including glass stop and glazing bead and may also be refereed to as a lite.Doors are available with a wide v...:
What core options are available in L-Series door?
Resolution:
Door cores are available as follows: L-Series SL-Series and A14-Series Doors: Honeycomb core is standard Polystyrene core is optional Polyurethane core is optional CE-Serie...:
What is GrainTech?
Resolution:
GrainTech® is a Steelcraft door option which provides a wood grained pattern which is embossed into both face sheets of the door. GrainTech doors are factory stained and top coated with a cle...:
What door is used in a tornado application?
Resolution:
Tornado shelter applications require the use of Paladin PW14-Series doors and FP14-Series frames: Tornado shelter doors are a tested system comprising of the door, frame and hard...:
Is a 20 minute label door a real fire door?
Resolution:
The 20 minute Fire Rating is a valid label and are commonly referred to as "Smoke and Draft control door assemblies". Depending on the local fire code and the openings's applica...:
How close can the top hinge be to the top of the door?
Resolution:
The minimum top and bottom butt hinge locations are as follows: To the hinge centerline: 4 1/2" and 5" hinges = 5 3/8" is the minimum location from top of door to centerline of the first hi...:
Where is the Fire Label located on a door and a frame?
Resolution:
Fire labels (UL, ITS/WHI or FM) are located as follows: Butt Hinges and Pivots: On the doors the fire label is located on the hinge edge between the top and 2nd hinge preparation. On the fram...:
Does Steelcraft have frame installation instructions?
Resolution:
It is always recommended to point installers to the industry installation manuals which are very comprehensive and are ANSI documentsClick here to get the updated link to the Steelcraft Shop M...:
How do you determine if a biometric F-Series handreader has an F1 style or an F3 style main board?
Resolution:
The easiest way to determine if a biometric F-Series handreader has a F1 or a F3 style main board is to look at the back of the unit. If there are dip switches, then it is a F1 style main board wh...:
What are the visual differences on a F-Series handreader main boards that have battery backup and main boards that do not have battery backup?
Resolution:
See Board Differences Battery Backup Circuitry for a picture of the visual differences between a F-Series biometric handreader with a main board that has the battery backup ci...:
Why are the Schlage commercial keys manufactured from nickel silver?
Resolution:
The primary benefit to the customer of using nickel silver rather than brass for our keys is that they wear better than brass thus improving the performance and longevity. Some brass keys are plat...: