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“
WHAT HAPPENS IF DEFAULT PASSWORD IS NOT CHANGED FOR HANDNET
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RELATED FAQS
Question
Answer
What is the default password to log into HandNet for Windows?
Resolution:
Log in is "1234" and the password is "new".:
What is the default password to log into HandNet Lite?
Resolution:
Log in is "1234" and the password is "new".:
What firmware does my CO-100 lock have?
Resolution:
CO-100 now has NEW lock status reporting capabilities. Battery status, firmware version, hardware version and PCB serial number. See instructions below for these status menus. :
What options do I have if I have forgotten my HandNet for Windows login?
Resolution:
In order to reset a login for HandNet for Windows, its database has to be modified by a qualified technical support representative. A user database recovery service is a billable service...:
Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
Resolution:
After updating the SUS coupling password, subsequent HHD’s will need the new coupling password entered before they can update any information in the lock, once the HHD has the correct coupling pass...:
How do I enroll a user in HandNet for Windows?
Resolution:
In order to enroll a user in HandNet for Windows, you will need to: - Log into HandNet for Windows (default login: username: 1234 password: new )- From the menu at the top, click...:
Can I have multiple Hand Held Devices (HHD) coupled to the same lock?
Resolution:
The Coupling Password is compared whenever an HHD is trying to adjust lock configuration settings or downloading door programming files.: